Inside Sales Representative Job Listing at Kelly Services in Birmingham, AL (Job ID 9344304)

Description

explode('6628f5d1c95db', 'Inside Sales Representative
Birmingham, AL
,000-,000 - Direct Hire
100% onsite
 

Position Summary
This position provides world-class customer support to both internal and external customers while maintaining complete awareness of all matters affecting a defined region of customers. This position follows all internal policies and procedures to help meet company goals for revenue growth and profitability.

In this role you will:
·        Communicate directly with customers and outside sale representatives via phone and email to represent the company and obtain orders.
·        Advise customers of availability, price, and terms in line with standard parameters.
·        Coordinate with other departments and divisions to quote lead times and delivery dates for products that are not in stock.
·        Accurately process all customer requests including orders (received via phone, fax, or electronically from Manufacturers reps, distributors, OEM's & internal sales personnel), Return Material Authorizations and credit requests in the appropriate database.
·        Follow up as necessary with other departments (e.g. Operations, Purchasing, Shipping & Finance) to ensure delivery dates are met, and proactively communicates delayed shipments to customers.
·        Resolve problems with shipments or invoicing. Issues Return Goods Authorizations and enter replacement orders as necessary Raise the appropriate quality notifications to ensure the root cause of issues are addressed. Coordinates with production, engineering, and accounting departments for the processing of credits, warehouse releases, and returned materials authorization.
·        Be responsible for ensuring issues are escalated to managers for prompt investigation and action as required
Qualifications
Required (Basic) Qualifications:
·        Bachelor's degree from an accredited institution, or equivalent experience
·        Experience working in a mechanical or industrial related industry
·        Good mechanical aptitude to understand product applications at the end-user level
·        Proficient in Microsoft Office applications (Outlook, Word, & Excel)
·        Strong interpersonal and communication skills, and the ability to effectively interact with customers, subordinates, and other members of management via the phone, e-mail, and other written and verbal communication mediums
·        Must be able to maintain a positive attitude under stress
Preferred Qualifications:
·        Microsoft AX experience preferred
·        3 years inside sales or customer service experience
·        Experience in the pipe & fittings market
 6628f5d1c95dbInside Sales Representative
Birmingham, AL
,000-,000 - Direct Hire
100% onsite
 

Position Summary
This position provides world-class customer support to both internal and external customers while maintaining complete awareness of all matters affecting a defined region of customers. This position follows all internal policies and procedures to help meet company goals for revenue growth and profitability.

In this role you will:
·        Communicate directly with customers and outside sale representatives via phone and email to represent the company and obtain orders.
·        Advise customers of availability, price, and terms in line with standard parameters.
·        Coordinate with other departments and divisions to quote lead times and delivery dates for products that are not in stock.
·        Accurately process all customer requests including orders (received via phone, fax, or electronically from Manufacturers reps, distributors, OEM's & internal sales personnel), Return Material Authorizations and credit requests in the appropriate database.
·        Follow up as necessary with other departments (e.g. Operations, Purchasing, Shipping & Finance) to ensure delivery dates are met, and proactively communicates delayed shipments to customers.
·        Resolve problems with shipments or invoicing. Issues Return Goods Authorizations and enter replacement orders as necessary Raise the appropriate quality notifications to ensure the root cause of issues are addressed. Coordinates with production, engineering, and accounting departments for the processing of credits, warehouse releases, and returned materials authorization.
·        Be responsible for ensuring issues are escalated to managers for prompt investigation and action as required
Qualifications
Required (Basic) Qualifications:
·        Bachelor's degree from an accredited institution, or equivalent experience
·        Experience working in a mechanical or industrial related industry
·        Good mechanical aptitude to understand product applications at the end-user level
·        Proficient in Microsoft Office applications (Outlook, Word, & Excel)
·        Strong interpersonal and communication skills, and the ability to effectively interact with customers, subordinates, and other members of management via the phone, e-mail, and other written and verbal communication mediums
·        Must be able to maintain a positive attitude under stress
Preferred Qualifications:
·        Microsoft AX experience preferred
·        3 years inside sales or customer service experience
·        Experience in the pipe & fittings market
 ')

[explode('6628f5d1c9670', ' As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

Get a complete career fit with Kelly®.

You're looking to keep your career moving onward and upward, and we're here to help you do just that. Our staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in your career.

About Kelly

Work changes everything. And at Kelly, we're obsessed with where it can take you. To us, it's about more than simply accepting your next job opportunity. It's the fuel that powers every next step of your life. It's the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.

Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly's Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. 6628f5d1c9670 As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

Get a complete career fit with Kelly®.

You're looking to keep your career moving onward and upward, and we're here to help you do just that. Our staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in your career.

About Kelly

Work changes everything. And at Kelly, we're obsessed with where it can take you. To us, it's about more than simply accepting your next job opportunity. It's the fuel that powers every next step of your life. It's the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.

Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly's Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. ')]

 Apply on company website