Human Resources Operations Specialist Job Listing at Kelly Services in Philadelphia, PA (Job ID US3581844_BH9891010)

Description

Now Hiring: HR Operations Specialist (Hybrid – Philadelphia | Temp-to-Hire | $30–$35/hr)
Location: Philadelphia, PA (Hybrid: 3 days in-office, 2 days remote)
Schedule: Monday–Friday, Full-Time
Type: Temp-to-Hire
Pay: $30–$35 per hour (may go higher for right candidate)
Start Date: ASAP

Are you an HR professional with Workday expertise who thrives on solving problems, supporting employees, and navigating complex processes with ease? We're looking for a hands-on HR Operations Specialist to join a dynamic team in a high-impact, hybrid role based in Philadelphia.

This is not your average HR support role — you'll be a key player in ensuring seamless HR service delivery across the employee lifecycle. You'll act as the critical bridge between Tier 1 support and regional HR leadership, handling escalated inquiries and special HR transactions with professionalism, discretion, and a sharp attention to detail.

Key Responsibilities:

• Manage complex HR transactions and escalations from Tier 1 support
• Act as the first point of contact for specialized HR services and inquiries
• Resolve employee questions across the full hire-to-retire lifecycle using HR tools, policies, and systems
• Leverage Workday to perform transactions with accuracy and efficiency
• Collaborate with cross-functional teams (HR, Legal, IT, Procurement) to drive process improvements
• Help build and maintain internal knowledge bases, process documentation, and training content
• Partner closely with HR Centers of Excellence (COEs) and HRBPs to support HR initiatives

What You'll Need:

• Bachelor's degree or equivalent work experience
• 3–5+ years of experience in HR, shared services, or a customer-facing support environment
• Strong hands-on Workday experience required (must be able to process transactions)
• Excellent communication, time management, and problem-solving skills
• A collaborative spirit and proactive mindset

• Experience in HR functional areas like Benefits, Leaves, Payroll, or Employee Relations
• Prior experience with case/knowledge management systems
• Proficiency with Microsoft Office Suite (Excel, Outlook, Teams)

Why Join Us?

• Hybrid flexibility: enjoy 3 days in our Philadelphia office, 2 days from home
• A welcoming, inclusive culture where your ideas matter
• Opportunity for full-time hire and long-term career growth

  Ready to take the next step in your HR career with a company that values collaboration, innovation, and people-first service? Apply today! Send resume to chrc511@kellyservices.com

 

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

Get a complete career fit with Kelly®.

You're looking to keep your career moving onward and upward, and we're here to help you do just that. Our staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in your career.

About Kelly

Work changes everything. And at Kelly, we're obsessed with where it can take you. To us, it's about more than simply accepting your next job opportunity. It's the fuel that powers every next step of your life. It's the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.

Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

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