Description
Job Title: HR Content Analyst
Job Summary:
Join our dynamic team at Kelly Services as an HR Content Analyst in Franklin, TN! This exciting opportunity is perfect for individuals looking to leverage their content management expertise within the HR field. You will play a vital role in auditing, rewriting, creating, and localizing knowledge articles to ensure they meet the highest standards of accuracy and compliance. If you are passionate about enhancing organizational knowledge and making a meaningful impact, we want to hear from you!
Job Specifications:
- Job Type: Full-Time
- Company: Kelly Services
- Location: Franklin, TN
- Pay Rate: $36.00 per hour
- Shift: 8am-5pm in office 4 days per week, remote one day
Job Functions:
- Review and update outdated content.
- Create new articles to address identified gaps.
- Ensure compliance with templates, tone, and organizational standards.
- Localize content for regional needs, ensuring cultural and linguistic accuracy.
Management Responsibilities:
- This role does not involve direct people management but requires strong collaboration and coordination with stakeholders.
Minimum Qualifications:
- Strong writing and editing skills with attention to detail.
- Knowledge of HR processes and content management principles.
- Ability to ensure compliance with templates and tone guidelines.
- Key Performance Indicators (KPIs): Percentage of articles updated per month, quality score (accuracy, readability), and turnaround time for updates.
Preferred Qualifications:
- ACKMP certifications in Knowledge Management or ServiceNow (e.g., Certified KM Professional (CPKM®), Specialist (CKMS®), or Auditor (CKMA®)).
Experience:
- 3+ years in content management or HR operations.
Education:
- Bachelor's Degree is required for this role.
Benefits Include:
- 16 paid holidays
- 10-15 days of paid time off
- Enhanced medical benefits
- Kelly Perks Discount Program
- Weekly pay
If you or anyone you know may be interested in this role, don't wait—apply to be an HR Content Analyst today!
As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.
Get a complete career fit with Kelly®.
You're looking to keep your career moving onward and upward, and we're here to help you do just that. Our staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in your career.About Kelly
Work changes everything. And at Kelly, we're obsessed with where it can take you. To us, it's about more than simply accepting your next job opportunity. It's the fuel that powers every next step of your life. It's the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
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