Hardware SME Job Listing at Kelly Services in Lake Jackson, TX (Job ID 9425201)

Description

Kelly Services is actively recruiting for a Hardware SME for a Long Term Contract opportunity in Lake Jackson, TX.   Description As a Hardware SME you would be responsible for the support of hardware at a local and global level.  The role will lead implementations and support for Small, Mid-size and large Projects. As a SMEs you will have oversight of all tools, processes, procedures and will take ownership of the OPS IT Hardware goals as well as personal goals. You will also serve as the point of contact for any hardware need that comes through as an email, ticket, phone call, walk-in etc. This role will receive direction from Hardware Product Manager.   Primary Responsibilities

• Safety is our first and most important priority
• Follow all safety standards and required PPE
• Provide hardware support for all mobile solutions that will improve reliability and productivity.
• Create/Revise procedures to ensure the documentation is up to date
• Communicate with team members and Dow IS to ensure minimal impact to the users when hardware changes occur.
• Maintain accurate records for inventory, software licenses, equipment, and users.
• Ensures operating discipline is kept up-to-date for all work processes.
• Create/Revise User Acceptance Procedures to test new devices and peripherals and document findings.
• Provision Dow image on Mobile tablets for new/existing users.
• Configure various mobile devices and peripherals, register devices with I/S as needed, and test all installations before field deployment.
• Manage user access and security permissions for software implementations.
• Work with plant/department implementation teams to configure and implement hardware on projects, including gathering pertinent information from the client and help with hardware selection.
• Work closely with plant/department contact to troubleshoot issues with devices and software, and escalate as needed.
• Provide training and documentation for Mobile Device Users
• Maintain care of all hardware in the OPS IT/OT Hardware resources.
• Field Implementation including but not limited to meetings, field walks, labor assessments, deployment of hardware.
• Assist with tracking and deploying of all hardware assets
• Provide training and knowledge transfer as needed to team members and customers

Skills and Knowledge The following are key skills and knowledge required to fully perform this role.

• Trouble shooting and repair of hardware products
• Knowledge of Windows OS, Android, iOS
• Basic knowledge computer hardware components
• Possess logical thinking skills
• Basic System Administration
• Aptitude to learn about new Hardware Technology
• Attention to detail
• Strong computer skills, including Microsoft Office software
• Good communication skills, both oral and written
• Ability to work with a multi-functional teams to identify and resolve issues to complete work assignments
• Ability to work independently with little oversight to achieve stated objectives
• Able to work in hazardous environments with in a plant atmosphere
• Able to work in various climates hot, cold, rainy etc.…
• Able to lift 50lbs
• Walking and climbing for extensive periods of time

          If you feel you have the knowledge and expertise, apply today to connect with a Kelly professional who will work to enrich your life.
 

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

Why Kelly® Technology?

Looking to put your tech expertise to work on today's most intriguing, innovative, and high-visibility projects? By partnering with Kelly Technology, you'll gain direct connections to top companies around the globe. Our team creates expert talent solutions to solve the world's most critical challenges. In a world where change is the only constant, our extensive network of industry relationships and IT market expertise help you take your skills exactly where you want to go. We're here to help you gain experience, make an impact, and grow your tech career.

About Kelly

Work changes everything. And at Kelly, we're obsessed with where it can take you. To us, it's about more than simply accepting your next job opportunity. It's the fuel that powers every next step of your life. It's the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.

Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly's Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment.

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