Financial Aid Specialist Job Listing at Kelly Services in Auburn Hills, MI (Job ID 9429131)

Description

Financial Aid Specialist  
Location: Auburn Hills, MI
Salary: $20.51/hour
Schedule: Monday-Friday 8:30am-5:00pm
Contract Type: Temporary


Position Overview:
Join the Kelly® Professional & Industrial team as a Financial Aid Specialist. You would provide information and assist in all aspects of the financial aid process with our customer in Auburn Hills, Michigan. Our customer is known for their commitment to serving the educational and economic needs of the community. Apply today for immediate consideration!

Responsibilities:

• Perform technical duties to accomplish the functions of the Student Financial Resources and Scholarship Department.
• Assist in the implementation of new federal and state Financial Aid regulations.
• Advise/coach students from all cultures and social-economic backgrounds, through the process of applying for and receiving student financial aid face-to-face and virtually (live CHAT, telephones, student email box, one-on-one appointments via Zoom or telephone).
• Facilitate the pre-awarding eligibility determination, Active ISIR'S, verification, TIP, F4F/MI Reconnect, Unusual Enrollment History (UEH), any ineligibility issues, etc.
• Update daily student filed completed dates in Colleague using report generated in student forms.
• Verify verification codes are correct, identify students with IRIS's, and adjust student self-service checklist if necessary.
• Make corrections and assist in the verification of students FAFSA's, perform transmittal review, calculation, and monitoring of all financial aid awards for disbursement.
• Evaluate and process the Return of Title IV Funds and N marks.
• Troubleshoot/Investigate student, federal, state, and institutional inquiries/complaints, to determine resolution or consult with Financial Aid Management for guidance, and compose memos and other relevant correspondence, if needed.
• Assist the Financial Aid Managers with the Communication Management Processing.
• Assist the Financial Aid Mangers with the administration of federal, state, and institutional aid programs, maintenance of program databases, validating eligibility, active ISIR's, ineligibility issues, student loan exit counseling completion and follow-up, scholarships, etc.
• Active participation in all training activities necessary to update financial aid knowledge and skills and other relevant professional development opportunities.
• Hire, train, and direct college students' personnel with appropriate approval.
• Assist veteran student: answer questions regarding VA benefits and applications, process, activate VA educational benefits, verify enrollment before payments of funds, maintain Veteran records and update database of active VA students, track and reconcile financial financials for students' payments from the VA & debts to the VA, apply payments to students accounts, create specialized reports from data, & communicate any issues to VA Supervisor if applicable.
• Perform related tasks as assigned.

Qualifications:

• An earned Associate Degree or higher in Accounting, Business Administration, Business Information Systems, or Computer Information Systems  or Any Associate Degree or higher with 16 college credit hours in Accounting, Business Administration (BUS1100, BUS 2030, BUS 2530, MKT 2520, ACC 1800, ACC 1810, ACC 1820 and CIS 1050), Business Information Systems, or Computer Information Systems.
• 2 years of customer service experience
• Effective and efficient use of technology - Outlook, ACD phones, federal and state software, Colleague, Communication Management, Student Forms, Scholarship Universe, etc. Utilize federal and state websites and databases.
• Knowledge of the financial aid application process for federal, state and institutional programs.

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

With Kelly®, it all adds up.

You're looking to keep your career moving onward and upward, and we're here to help you do just that. Our financial staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in your career.

About Kelly

Work changes everything. And at Kelly, we're obsessed with where it can take you. To us, it's about more than simply accepting your next job opportunity. It's the fuel that powers every next step of your life. It's the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.

Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly's Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment.

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