Customer service Representative Job Listing at Kelly Services in Wahiawa, HI (Job ID 9439807)

Description

Now Hiring: Customer Service Representative in Wahiawa

Location: Wahiawa, HI
Pay Rate: $22/hr
Employment Type: Temporary 
Work Schedule: Monday - Friday, 8 AM - 5 PM

 GENERAL DESCRIPTION / PRIMARY PURPOSE

Provides customer sales support for Hawaii customers using branded products. Receives orders, provides manifests, and accurately invoices daily. Coordinates logistics for shipments.

MAJOR RESPONSIBILITIES AND TASKS/DUTIES OF THE POSITION

- Confers with customers by telephone or in person, to provide information about Dole products and services. Takes customer orders, cancels accounts, and obtains details of complaints.
- Maintains records of customer interactions and transactions.
- Resolves customer service or billing complaints.
- Contacts customers in order to respond to inquiries.
- Refers unresolved customer grievances to designated departments.
- Manages daily inventory levels and advises manager of accuracy.
- Provides accurate records and recording of sales transactions.
- Manages office equipment and supplies.
- Processes customer orders, prepares delivery memos, and invoices.
- Coordinates product scheduling and receiving.
- Collects customer payments, records, and deposits.

 JOB SPECIFIC REQUIREMENTS (KNOWLEDGE, SKILLS, ABILITY, EXPERIENCE)

- Must possess excellent sales skills and the ability to build and maintain rapport with customers.
- Computer skills necessary to complete the sales process.
- Possess a good attitude and judgment.
- Effective communication skills with others.

If you are interested in this position, please submit your resume.

Apply today!




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As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

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About Kelly

Work changes everything. And at Kelly, we're obsessed with where it can take you. To us, it's about more than simply accepting your next job opportunity. It's the fuel that powers every next step of your life. It's the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.

Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly's Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment.

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