Customer service Representative Job Listing at Kelly Services in Lihue, HI (Job ID 9296707)

Description

Now Hiring: Customer Service Representative for an industrial and agricultural company in Lihue

Pay Rate: $17.00 per hour
Schedule: Monday - Friday, 8:00 AM - 5:00 PM

Position: Customer Support Representative I - Lihue
Location: Lihue
Department: Sales/Customer Service  

About the company: 
The leading distributor of agricultural and industrial chemicals, fertilizer, and specialty products in Lihue. We are currently seeking a hard-working and resourceful Customer Service Representative to join our team. The ideal candidate will assist customers with product selections, handle telephone inquiries, and communicate effectively to provide solutions. This role requires strong verbal skills, independence, and efficient problem-solving abilities.

ESSENTIAL JOB FUNCTIONS AND RESPONSIBILITIES

• 1. Communicate delivery requirements to Iwilei Operations personnel, including quantities ordered and requested delivery times.
• 2. Daily update of delivery tags for accurate sales figures and efficient A/R flow.
• 3. Research outstanding pick slips and follow up with customers regularly to clear the pipeline report.
• 4. Advise customers on product changes, introduce new products, provide technical and safety information, and recommend appropriate products.
• 5. Balance cash drawer, prepare cash/credit card reports, make bank deposits, and provide receipts to the Accounting Department daily.
• 6. Assist in coordinating deliveries of bulk and/or drop shipment orders to customers.
• 7. Handle customer phone calls regarding discrepancies on delivery tags and/or invoices.
• 8. Process credits and re-bills for corrections to customer accounts as necessary.
• 9. Handle customer complaints and problems professionally and within company policy.

QUALIFICATIONS

• 1. 1-2 years of previous sales and/or office experience.
• 2. Excellent customer service and communication skills.
• 3. Strong attention to detail.
• 4. Experience with or knowledge of commodities the Company distributes (agricultural, turf ornamental, pest control, and/or industrial products) is desired.
• 5. Demonstrated computer aptitude, with working knowledge of MS Word and Excel. Experience with AS400 is desirable

TO APPLY:
Please email your resume to Isabella at: isak066@kellyservices.com.

We look forward to hearing from you!


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As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

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 Apply on company website