Customer Service Representativ Job Listing at Kelly Services in Milan, IL (Job ID 9366595)

Description

'For those who want to keep growing, learning, and evolving. We at Kelly® hear you, and we're here for you! We're seeking a Customer Service Representative to work at John Deere in Milan, IL. Sound good? Take a closer look below. You owe it to yourself to consider this great new opportunity.

Salary/Pay Rate/Compensation: $18/hour

• Hybrid once training is fully complete and the contingent has shown aptitude in their work. Hybrid schedule will be at the discretion of the manager.
• Shift and hours: Mon-Fri 7-3:30 pm (some holidays are required)
  Training schedule: Mon-Fri 7:30-4 pm
   
• Why you should apply to be a Customer Service Representative:
  • Competitive pay rate of $18/hour
  • Opportunity to work with a premier company in the agriculture industry
  • Collaborative and supportive team environment
  • Fast-paced and dynamic work environment
  
  What's a typical day as a Customer Service Representative? You'll be:
  • Investigating, resolving, and responding to overage and shortage claims using various methods including pulling and evaluating parcel and grid trips
  • Assigning error case codes based on the outcome of the investigation
  • Interacting with John Deere dealers daily by phone and email
  • Communicating with carriers and outside suppliers to obtain tracking information
  • Providing cross-functional support to warehouse operations teams
  
  This job might be an outstanding fit if you:
  • Have customer service experience with strong negotiation, communication, and listening skills
  • Are proficient in using standard desktop applications such as Microsoft Office
  • Have a high level of attention to detail and accuracy
  • Enjoy working in a fast-paced environment
  • Have experience skillfully handling difficult customer interactions
  • Demonstrate strong organizational and planning skills
  
  What happens next:
  Once you apply, you'll proceed to next steps if your skills and experience look like a good fit. But don't worry—even if this position doesn't work out, you're still in our network. That means all of our recruiters will have access to your profile, expanding your opportunities even more.
  
  Helping you discover what's next in your career is what we're all about, so let's get to work. Apply to be a Customer Service Representative today!'

 

#GRACE

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

Get a complete career fit with Kelly®.

You're looking to keep your career moving onward and upward, and we're here to help you do just that. Our staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in your career.

About Kelly

Work changes everything. And at Kelly, we're obsessed with where it can take you. To us, it's about more than simply accepting your next job opportunity. It's the fuel that powers every next step of your life. It's the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.

Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly's Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment.

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