Description
Kelly Services is seeking an experienced Customer Advisor in Des Plaines, IL. We are looking for a candidate who is highly motivated with a proactive, positive attitude.
This is a Direct Hire, Permanent position, meaning you will be hired permanently with our client and offered their competitive benefit and vacation package upon hire.
Our client is rapidly growing and offering advancement opportunities to help build your career and skillset. They offer a culture that is second to none, where you will immediately feel like part of this company. They are a company that values its employees, provides training, support, and tools to continuously grow skill set, ability, and success.
Hours: Mon – Fri7:30am – 4pm
Pay info: $47k
Interested candidates can reply to this ad with their updated resume, or send to: spisana@kellyservices.com
Can also call Nancy at 630-506-8757
Job Details
This individual will deliver exceptional service, build strong relationships, and help customers find the right products to fit their needs. If you thrive in a fast-paced environment, are customer-obsessed, and love solving problems, we want to hear from you.
Job Description
Engage with customers via phone, email, and web to understand needs and recommend products
Take inbound calls and provide prompt, professional responses
Promote relevant products and services to new and existing customers
Build and maintain long-term customer relationships to maximize lifetime value
Identify, prioritize, and escalate client concerns when necessary to ensure resolution
Accurately input and process web and email orders
Seek opportunities for continuous improvement through customer feedback and insights
Qualifications:
Excellent written and verbal communication skills
Highly motivated with a proactive, positive attitude
Experience with ERP systems preferred
Bachelor's degree preferred, but equivalent experience will be considered
Proven ability to multitask and manage time effectively
Strong organizational skills and attention to detail
Customer service experience required; sales experience a plus
Proficiency in English; multilingual skills a bonus
What are the perks?
Job stability
Working for a company that values its employees, provides training, support, and tools to continuously grow skill set, ability, and success
Lots of room to grow
Every day there are new challenges and opportunities to gain experience and grow as well as laugh and have some fun
What are the benefits?
401(k) with company match
Medical, dental, and vision insurance
Paid time off and holidays
Tuition reimbursement
Life and disability insurance
Employee discounts
Parental leave
Leadership development opportunities
Interested candidates can reply to this ad with their updated resume, or send to: spisana@kellyservices.com
Can also call Nancy at 630-506-8757
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As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.
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Work changes everything. And at Kelly, we're obsessed with where it can take you. To us, it's about more than simply accepting your next job opportunity. It's the fuel that powers every next step of your life. It's the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
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