Description
Job Title: Credit Administrator/Returns Analyst
Type of Position: Temp to Hire
Location: Bridgewater, NJ
Schedule: Hybrid / In office Tuesday, Wednesday & Thursday
Hours: 8:00am – 5:00pm / Monday through Friday
Pay rate: $31.00 per hour
Start Date: Immediate
The Credit Administrator/Returns Analyst is an essential part of the Finance team, dedicated to enhancing the returned goods process. This role is responsible for collecting and evaluating crucial information to support, analyze, and validate customer return claims, ensuring accuracy and efficiency throughout the process.
Key Roles and Responsibilities:
- Oversee and process customer claims for return-related credits with precision and timeliness
- Interpret customer contract terms and pricing, ensuring compliance with return authorization policies
- Proactively address system issues to minimize delays and deductions
- Prepare periodic and ad hoc reports for management and stakeholders
- Collaborate cross-functionally with accounts receivable, customer service, sales, contracts, pricing, IT, and external partners
- Build and maintain strong working relationships internally and externally
- Identify and resolve customer issues and disputes efficiently
- Respond promptly to customer inquiries about credits for returns
- High School Diploma required; degree in Accounting or related field preferred
- Minimum of 2 years' experience with a solid understanding of basic accounting principles
- Advanced Excel skills (including v-lookup and pivot tables)
- Strong analytical, reconciliation, and problem-solving abilities
- Ability to work independently and multitask in a dynamic atmosphere
- Excellent communication and interpersonal skills
- Prior experience in pharmaceutical or manufacturing environments is a plus
- High attention to detail and proactive approach to preventing and correcting errors
As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.
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