Description
Position Title: Client Support Analyst Position Type: Temp-hire Location: TX - Houston, 77060
(On-site | Full-Time | Monday – Friday | 8:00 AM – 5:00 PM CST) Job Description:
As a Client Support Analyst, you'll serve as the first point of contact for our clients—delivering efficient, professional, and solution-oriented support. From high-volume phone/email communication to coordinating hybrid legal proceedings and assisting with front desk duties, your role is essential to ensuring an exceptional client experience every day.
What You'll Do:-
Respond to client inquiries via phone and email with professionalism and urgency.
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Collaborate with other departments to ensure timely issue resolution.
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Assist at the front desk and support daily office operations.
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Facilitate hybrid legal proceedings via Zoom and manage document-related tasks.
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Deliver outstanding client service from start to finish.
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High school diploma or equivalent required.
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1+ year(s) of customer service experience preferred.
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Strong verbal and written communication skills.
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Tech-savvy with the ability to navigate multiple systems and platforms.
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Organized, detail-oriented, and capable of multitasking.
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Legal industry experience is a plus but not required.
$19 - $21/hour (USD)
Pay is commensurate with experience
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Medical, dental, and vision insurance
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LifeLock identity protection
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Parental leave
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Supportive and team-focused environment
As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.
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Finding the right job isn't always easy. Kelly® Professional & Industrial takes the guesswork out of your job search by connecting you with great opportunities that work for you. That means your schedule, your interests, and your career plan. In fact, our company created the staffing industry with the goal of connecting people with great office jobs—so you could say we're pretty good at it!About Kelly
Work changes everything. And at Kelly, we're obsessed with where it can take you. To us, it's about more than simply accepting your next job opportunity. It's the fuel that powers every next step of your life. It's the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
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