Call Center Job Listing at Kelly Services in Syracuse, NY (Job ID 9512309)

Description

2nd shift Contact Center Customer Service Representatives Needed Immediately!

Ignite Your Passion for Customer Service with Kelly Services!

Kelly Services is assisting a local client in seeking energetic and enthusiastic Contact Center Customer Service Representatives. This role is perfect for individuals who thrive on providing exceptional service, making meaningful connections, and continuously improving their skills. If you have a genuine desire to help customers and go the extra mile, we want to hear from you!
Responsibilities:

• Deliver outstanding customer service for fuel and propane inquiries, orders, and troubleshooting.
• Coordinate and schedule service calls with technicians to ensure prompt delivery.
• Build rapport with customers, demonstrating empathy and a positive attitude.
• Identify opportunities to enhance customer service processes.

Requirements:

• Excellent communication skills with a friendly and professional demeanor.
• Positive attitude and a genuine desire to help customers.
• Strong empathy and ability to connect with customers on a personal level.
• Willingness to go the extra mile to ensure customer satisfaction.
• Commitment to continuous improvement and learning.

Qualifications:

• High school diploma or equivalent.
• Previous customer service experience preferred.
• Proficiency in customer service software and multitasking.

Benefits:

• Competitive salary and comprehensive benefits package.
• Opportunities for growth and advancement.
• Supportive and inclusive work environment.

Embrace your passion for customer service and join Kelly Services today!
 

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

Get a complete career fit with Kelly®.

You're looking to keep your career moving onward and upward, and we're here to help you do just that. Our staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in your career.

About Kelly

Work changes everything. And at Kelly, we're obsessed with where it can take you. To us, it's about more than simply accepting your next job opportunity. It's the fuel that powers every next step of your life. It's the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.

Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly's Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

 Apply on company website