Banking Operations Specialist Job Listing at Kelly Services in Mississauga, ON (Job ID CA3622149_BH10021333)

Description

Banking Operations Specialist
Work Arrangement: Hybrid

Why Join Us?
Join a dynamic team that plays an essential role in supporting operational excellence across the bank. As an Banking Operations Specialist, you'll contribute to smooth, accurate, and timely transaction processing within the Operations & Technology division. This is a great opportunity for individuals looking to build a career in banking operations and gain valuable experience in a fast-paced, collaborative environment.

What You'll Be Doing
You'll be responsible for handling a wide range of operational activities and providing support for customer-initiated requests received via phone channels or branches. These include:

• Processing OPC requests such as statement reprints, cheque copies, account maintenance, and electronic bill payments.
• Performing day-to-day operational transactions in line with service level goals and compliance standards.
• Supporting internal and external partner relationships to maintain operational effectiveness and meet business objectives.
• Ensuring all customer problems are handled appropriately and escalated when required.
• Identifying and contributing to process improvement initiatives.

What You'll Bring
Must-Have Skills:

• Proven ability to meet Service Level Agreements (SLAs)
• Strong multitasking and organizational skills
• Excellent attention to detail
• Strong verbal and written communication skills

Sound Like You?
If you're motivated, detail-driven, and ready to contribute to a dynamic operations team, we'd love to hear from you.
Join a company that values your growth, your ideas, and your success — apply today!
 

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

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Finding the right job isn't always easy. Kelly® Professional & Industrial takes the guesswork out of your job search by connecting you with great opportunities that work for you. That means your schedule, your interests, and your career plan. In fact, our company created the staffing industry with the goal of connecting people with great office jobs—so you could say we're pretty good at it!

About Kelly

Work changes everything. And at Kelly, we're obsessed with where it can take you. To us, it's about more than simply accepting your next job opportunity. It's the fuel that powers every next step of your life. It's the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.

Kelly is committed to providing a workplace environment that is inclusive and respects the dignity of those in our workforce. Consistent with that commitment, Kelly will ensure that persons who are otherwise able to work are not unfairly excluded from doing so based upon any grounds protected by applicable human rights legislation, and will make all reasonable efforts to accommodate the needs of applicants and employees in all employment processes including but not limited to, hiring, advancement, discharge, compensation, or training.

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