Banking Operations Administrator Job Listing at Kelly Services in Calgary, AB (Job ID CA3619167_BH10013831)

Description

JOB TITLE: Banking Operations Administrator

High Level Description:
Reporting to the Operations Team Lead, the Banking Operations Administrator plays a key role in supporting day-to-day operational processes and ensuring accurate, efficient execution of specialized banking transactions. This position requires a detail-oriented individual with strong analytical and organizational skills, capable of maintaining accuracy under tight deadlines. The successful candidate will contribute to continuous improvement initiatives and collaborate with internal partners to uphold high standards of customer service and operational excellence.

Specific Accountabilities:

• Execute a variety of operational tasks accurately and within established timelines and service level agreements (SLAs).
• Deliver a consistently positive experience to internal partners and customers by maintaining attention to detail and professionalism.
• Utilize MS Office applications, particularly Excel, to build, manage, and analyze spreadsheets for reporting and data management.
• Support process improvement initiatives aimed at increasing efficiency and reducing operational risks.
• Collaborate closely with team members and stakeholders to ensure seamless workflow and effective communication.
• Participate actively in daily huddles, team meetings, and knowledge-sharing sessions to promote continuous learning.

Scope/Dimensions:

• This role provides essential operational support within the banking operations team, directly contributing to the accuracy and efficiency of business processes.
• The incumbent will work both independently and collaboratively, demonstrating sound judgment and a proactive approach to problem-solving.
• This position requires consistent attention to detail, adaptability to changing priorities, and the ability to thrive in a fast-paced environment.

Knowledge, Skills, and Abilities:
Required:

• High school diploma (post-secondary education in business, accounting, or finance considered an asset).
• 2–4 years of experience in a banking, accounting, or administrative operations environment.
• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).
• Strong analytical and organizational skills with a focus on accuracy and timeliness.
• Excellent written and verbal communication abilities.
• Proven ability to manage competing priorities and meet deadlines.
• Self-starter who demonstrates initiative, accountability, and reliability.

Preferred:

• Experience in a financial institution or back-office banking environment.
• Familiarity with data management and process improvement tools.

Sound Like You?
This is your chance to join a dynamic and welcoming team where your skills, ideas, and dedication will be celebrated. If you're ready to grow, contribute, and be part of something meaningful, we want to hear from you!

 

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

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About Kelly

Work changes everything. And at Kelly, we're obsessed with where it can take you. To us, it's about more than simply accepting your next job opportunity. It's the fuel that powers every next step of your life. It's the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.

Kelly is committed to providing a workplace environment that is inclusive and respects the dignity of those in our workforce. Consistent with that commitment, Kelly will ensure that persons who are otherwise able to work are not unfairly excluded from doing so based upon any grounds protected by applicable human rights legislation, and will make all reasonable efforts to accommodate the needs of applicants and employees in all employment processes including but not limited to, hiring, advancement, discharge, compensation, or training.

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