Patient Transporter Job Listing at Kaiser Permanente in Denver, CO (Job ID 3361061-2024-04-15)

Description

SEIU Local 105 - $18.22 -$20.57

“May be entitled to translation/bilingual, shift or other wage premiums as governed by the applicable collective bargaining agreement. Please refer to the respective collective bargaining agreement for additional information on such wage premiums: https://www.lmpartnership.org/local-contracts.

Greets members/patients at curbside and transports to various locations throughout the campus. Maintain wheelchairs and gurneys in proper working order. Makes members/patients and their needs a primary focus of ones actions; develops and sustains productive member/patient relationships. Actively seeks information to understand member/patient circumstances, problems, expectations, and needs. Builds rapport and cooperative relationship with members/patients. Considers how actions or plans will affect members; responds quickly to meet member/patient needs and resolves problems.

• Greets members/patients using wheelchairs or gurneys & transports to various locations on the medical campus.


• Assists patients to vehicles.


• May be required to lift patients using proper body mechanics & lifting techniques.


• Responds immediately to patients & medical staff requests; as well as providing basic customer service to patient.


• Communications w/ patients in a kind & caring manner.


• Cleans wheel chairs & gurneys.


• In addition to defined technical requirements, accountable for consistently demonstrating service behaviors & principles defined by the KP Service Quality Credo, the KP Mission as well as specific departmental/organizational initiatives.


• Supports compliance & KPs Code of Conduct by adhering to federal & state laws & regulations, accreditation & license requirements, by policies & procedures.


• Responds appropriately to observed fraud & abuse.


• In addition to defined technical requirements, accountable for consistently demonstrating service behaviors & principles defined by the KP Service Quality Credo, the KP Mission as well as specific departmental/organizational initiatives.


• Also accountable for consistently demonstrating the knowledge, skills, abilities, & behaviors necessary to provide superior & culturally sensitive service to each other, to our members, & to purchasers, contracted providers & vendors.

• N/A

• High school Diploma or General Education Development (GED) required.

• N/A

• Strong customer service skills.


• Position requires moving and transporting patients throughout the entire shift.


• Demonstrated customer service skills, customer focus abilities & the ability to understand KP customer needs.


• In addition to defined technical requirements, accountable for consistently demonstrating service behaviors and principles defined by the Kaiser Permanente Service Quality Credo, the KP Mission as well as specific departmental/organizational initiatives.


• Also accountable for consistently demonstrating the knowledge, skills, abilities, and behaviors necessary to provide superior and culturally sensitive service to each other, to our members, and to purchasers, contracted providers and vendors.

• Six (6) months of work experience in a hospital or clinic preferred.

Notes:

• Patient transporter position for Franklin MOB. Sunday 8:00am-6:30pm, Mon-Wed 6:30am-3:00pm