Outpatient Pharmacy Supervisor Job Listing at Kaiser Permanente in Los Angeles, CA (Job ID 3385434-2024-04-19)

Description

Job Summary:
Under the direction of the Outpatient Pharmacy Manager - Hourly or Outpatient Pharmacy Operations Manager, provides supervision and direction to subordinate Pharmacist and non-pharmacist employees at identified Outpatient Pharmacy location(s). Ensures compliance with Federal and State laws and regulations, Statewide Pharmacy Operations objectives, policies, and procedures. Responsible for day-to-day operations of assigned work area(s)/functions(s)/services(s). Provides supervision in a large volume pharmacy and/or 24-hour pharmacy operation. Performs the duties of all subordinate employees and other duties as required.
Essential Responsibilities:

• Assists the Outpatient Pharmacy Manager - Hourly or Outpatient Pharmacy OperationsManager with the development and implementation of pharmacy strategic initiatives.


• Responsible for the supervision of day-to-day services/activities/functions, including drug distribution, drug education, pharmacist clinical activities, retail business expansion, inventory management, performance measurements, regulatory compliance, employee development and multi-disciplinary team development, in a large volume and/or 24-hour pharmacy location.


• Supervises departmental personnel and operational practices to ensure compliance with Federal and State laws and regulations, T.J.C., O.S.H.A., SBOP, Statewide and Departmental policies and procedures.


• Collaborates with the Inpatient Pharmacy Management and Medical Group departments to provide continuity of care and compliance with applicable Federal and State laws and regulations governing hospitals.


• Sphere of influence includes Pharmacy Staff, Providers, Other Members of the Pharmacy Management Team Provides personnel management activities (e.g. recruits, hires, trains and evaluates, and/or terminates subordinate hourly personnel).


• Works with Human Resources in handling employee grievances.


• Completes/administers performance evaluations and ensures adherence to departmental plan for completion of performance evaluations.


• Responsible for the preparation and assignment of department staffs work schedules and assignments.


• Makes staffing and scheduling adjustments to meet volume/workload demands and in accordance with collective bargaining agreements.


• Prepares and/or approves the biweekly payroll.


• Provides regular communication and feedback to the staff.


• Assists the Outpatient Pharmacy - Hourly or Outpatient Pharmacy Operations Manager to monitor personnel utilization in accordance with operating budget.


• Responsible to monitor financial parameters and to operate within budgetary targets.


• Participates in designing, implementing and evaluating systems, processes and methods designed to enhance quality, improve service, and enhance cost effectiveness.


• Directs, assesses and alters dispensing and point-of-sale workflow to achieve desired service outcomes.


• Assists the Outpatient Pharmacy Manager - Hourly or Outpatient Pharmacy Operations Manager to collaborate with providers, department heads, and the Outpatient Pharmacy Director to implement, evaluate and improve quality management programs.


• Provides resolution to service complaints by Health Plan members, other Kaiser health care professionals, department heads, and employees.


• Administers organizational and department policies and procedures on a day-to-day basis.


• Performs the duties of all subordinate employees and other duties as required.

• Minimum two (2) years of previous experience providing functional direction required or completion of an accredited pharmacy PGY1 or PGY2 residency prior to start.

• Degree in pharmacy required.

• Pharmacist License (California)
  

• Ability to demonstrate and apply knowledge of contemporary outpatient pharmacy operations principles and standards, including clinical, professional, legal, business, and public relations aspects.
• Must have a working knowledge of applicable Federal and State pharmacy regulations.
• Ability to extract pertinent information from patients, or other sources, to apply to the patients medical management plan.
• Demonstrated abilities and skills in pharmacy business management, customer problem-resolution, leadership and supervision.
• Must possess self-initiative, innovative and collaborative skills.
• Ability to demonstrate proficiency in oral and written English-speaking communication skills.
• Proficiency in various databases and other computer usage.
• Must be able to work in a Labor/Management Partnership environment.

• Two (2) years of supervisory experience preferred.
• Pharm. D. preferred.