Provider Credentialing Specialist Job Listing at K12 Administration in AZ (Job ID 270541)

Description

Compliance Specialist

This is a remote position- location where candidate lives is open- must be willing to work on the Pacific Time Zone.

The Stepping Stones Group is transforming the lives of children, families, and communities together through our exceptional therapeutic and behavioral health services. We believe our Core Values embody the culture of our organization: Trust, Integrity, Results, Quality, Community, and Inclusivity.

The Compliance Specialist plays an instrumental role at The Stepping Stones Group (SSG or Company) by partnering with Leadership, Recruiters, Account Executives, Clinical Managers, and the Human Resources to ensure State and Federal compliance requirements are adhered to as well as district needs.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Provide fair and consistent review of all state backgrounds and fingerprint results to determine employment eligibility based off penal code, Department of Education requirements and company policy
• Responsible for oversite of the State Specific Misconduct Disclosure Processes and reporting non-compliant employers when applicable
• Maintain high levels of attention to detail in processing credential documents in a high-volume setting
• Deliver high levels of customer service and support when engaging with employees and stakeholders via phone, email and chat
• Address all escalated compliance concerns with guidance from management
• Validate and prepare all district packet requirements being mindful of HIPAA, FERPA, and PHI guidelines
• Ensure all employees have access to appropriate checklist requirements in the HRIS system as assignments change or requirements are updated
• Reinforce the importance and urgency of compliance requirements and offer support necessary to move the process forward quickly and efficiently
• Build and maintain checklist requirements and credentials to ensure compliance is maintained throughout duration of employment
• Validate credentials at time of hire and monitor upcoming expirations to ensure no lapses in licensure, national certifications, or state required items
• Maintain complete electronic records for all employees
• Audits and manages the integrity of compliance data during post-merger integrations
• Gain knowledge and expertise in state and local compliance requirements for all states and all disciplines

EXPERIENCE/SKILLS

• 2 years of customer service experience, education and/or training required
• 1 year of credentialing, licensing, onboarding or compliance experience preferred
• Excellent written and verbal communication skills required
• Strong analytical, organizational, and problem-solving skills
• Experience with HRIS software preferred
• Experience using web-based services to review and validate credentials preferred
• Ability to demonstrate a clear understanding of basic office procedures and related computer programs (Microsoft 365, etc...)
• Prior experience working in a fast paced, high-volume environment preferred
• Confidence and professionalism in working with and maintaining effective working relationships
• Helpful, proactive and enthusiastic team player, willing to assist others when necessary
• Ability to maintain a strong work ethic; ability to meet deadlines in a demanding and detail-oriented environment with confidential information
• Self-motivated, proactive, with ability to work independently and in group setting