Description
The Stepping Stones Group is transforming the lives of children, families, and communities together through our exceptional therapeutic and behavioral health services. We believe our Core Values embody the culture of our organization: Trust, Integrity, Results, Quality,
Community, and Inclusivity.
Data Integrity Analyst, Operations
We are seeking a detail-oriented and analytical Data Integrity Analyst to join our Operations team, supporting the success of our production team and back-office team.
In this role, you will be responsible for monitoring, validating, and improving the quality of operational, client, and workforce data to support decision-making and compliance. You will collaborate with operations, recruitment, and finance to identify discrepancies, resolve data issues, and implement best practices in data governance.
Key Responsibilities
Data Management & Reporting
* Collect, clean, and maintain large datasets from multiple sources including CRM, ATS, HRIS, and financial systems.
* Develop and maintain dashboards, scorecards, and automated reporting tools for operational KPIs through Power BI.
* Monitor daily, weekly, and monthly performance against targets for staffing levels, fill rates, and client satisfaction.
Operational Analysis
* Analyze trends in school staffing demand, workforce availability, and seasonal fluctuations.
* Identify bottlenecks in candidate placement and recommend solutions to improve speed-to-fill.
* Conduct variance analysis on projected vs. actual staffing fulfillment.
* Track operational costs and resource utilization to support budgetary decisions.
Strategic Insights
* Provide data-driven recommendations to optimize territory assignments, recruiter performance, and service coverage.
* Support workforce planning by forecasting staffing needs based on historical and predictive analytics.
* Collaborate with leadership to identify process improvements and automation opportunities.
Cross-Functional Collaboration
* Partner with recruitment, HR, and finance teams to align operational data with company-wide objectives.
* Work with IT and data engineering teams to ensure accurate and consistent data pipelines.
* Assist client service managers with custom data requests and client-facing reporting.
Education & Experience
* Bachelor's degree in Data Analytics, Business, Statistics, or related field (or equivalent experience).
* 2+ years of experience in data analytics, preferably within staffing, education services, or operations.
* Proficiency in Excel, SQL, and BI tools (e.g., Power BI, Tableau, Looker).
Skills & Competencies
* Strong analytical and problem-solving skills with high attention to detail.
* Ability to interpret complex datasets and present findings in a clear, business-friendly manner.
* Familiarity with KPIs relevant to staffing and school operations (fill rate, time-to-fill, retention, etc.).
* Excellent organizational skills with the ability to manage multiple priorities.
* Strong communication skills, both written and verbal.
Key Performance Indicators (KPIs)
* Accuracy and timeliness of operational reports.
* Improvement in fill rate and time-to-fill metrics.
* Reduction in operational inefficiencies.
* Quality and clarity of insights delivered to stakeholders.
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