Description
Client Services Coordinator Job Description- Hybrid- Chicago office
The Stepping Stones Group is transforming the lives of children, families, and communities together through our exceptional therapeutic and behavioral health services. We believe our Core Values embody the culture of our organization: Trust, Integrity, Results, Quality, Community, and Inclusivity.
The Stepping Stones Group is committed to diversity and inclusion. As a socially conscious employer driven by purpose, we welcome all people who have the heart to join us in our mission to transform lives together. We celebrate the diversity of our colleagues and believe by listening, learning, and empathizing with each other's life experiences we become a stronger organization.
If you believe every day is an opportunity to make a difference, we would like to meet you!
As a Client Services Coordinator, you will work closely with our experienced client services, recruiting and business development teams.
In this position you will:
* Provide support to your Client Services team by working with recruiters to generate candidates from a variety of methods to help build a robust pipeline
* Support your Client Services team to maintain and grow headcount with current and inherited clients. Grow client headcount when the opportunity arises and work toward established headcount goals
* Submit candidates for client openings with clear communication and setting effective expectations with the client
* Help guide candidates through the interview process with necessary interview prep and effectively convey client expectations
* While communicating with clients you will set expectations and communicate The Stepping Stones Group's policies and expectations
* Work as part of the team to contribute to the overall success
* Create a positive experience for the clients with effective communication.
* Demonstrate a strong interest in learning departmental functions including timecard approval, familiarity with school district clients, special education requirements and licensing
Qualifications:
* Exceptional time management and prioritization skills
* Enthusiastic and supportive collaborator
* Champion of change and applying creativity
* Detail orientated with the ability to meet projected timelines
* Excellent written and verbal communication skills
* Strong customer service experience required
* Prior sales or recruiting experience is required.
Base salary, bonus opportunities, medical benefits, paid time off, paid company holidays, 401K and much more!
Remote or in person depending on location.
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