Azure IaaS & Hybrid Infrastructure Customer Engineer Job Listing at JDA TSG in United States of America (Job ID 1139)

Description

Overview

At JDA TSG, we equip many of the world's major brands with top-tier specialized talent, business process expertise and technologies to drive their organizations in exciting new directions. What makes us the partner of choice for the most experience-obsessed brands worldwide? We apply extensive due diligence up front to ensure that our teams and talent will be a cultural fit and can make a difference from the very start. And we've established a reputation for bringing exceptional focus, flexibility, and confidence with every client we serve.
We have immediate opportunities for Azure IaaS & Hybrid Infrastructure Expert to join our team as Customer Engineer (CEs). This is a remote (home-based), salaried role with great benefits and a fantastic team.
As a CE, you would help customers modernize and automate their Azure IaaS and Hybrid Infrastructure environments, with a focus on Windows Server, PowerShell, Azure Files, Azure Arc, and Azure IaaS technologies. In this customer-facing, technical role, you'll guide clients through migrations, hybrid management with Azure Arc, and infrastructure-as-code automation using PowerShell.

You'll play a key role in aligning infrastructure strategy with operational excellence, ensuring high availability, security, and performance across both cloud and on-prem environments.

You'll act as a trusted advisor, enabling customers to scale operations confidently while maximizing value from their Microsoft cloud investments.

Location: Remote US
Salary Range: $110K – $120K based on experience

• Standard Product Workshops & Training – Deliver enablement sessions on Azure IaaS migration, Arc management, and PowerShell automation
• In-Depth Product Reviews / Whiteboard (Chalk Talk) Sessions – Lead discussions on hybrid architecture, automation patterns, and governance controls
• Infrastructure Health Checks / Assessments – Evaluate server deployments and IaaS environments for performance, security, and compliance
• Operational Reviews of Implementations – Ensure hybrid solutions deliver on availability, automation, and cost efficiency objectives
• Product Upgrade / Integration Assessments – Support customers adopting Azure Arc, Azure Files, and Azure Monitor for unified management
• Automation & Optimization Sessions – Develop and deploy PowerShell scripts and automation frameworks to streamline operations
• Act as the Primary Technical Contact – Provide advanced support, visibility, and resolution for IaaS and hybrid infrastructure engagements

• 15 years of IT experience
• 7+ years of experience in Core Platforms: Windows Server 2016/2019/2022, Active Directory, Group Policy
• A minimum of 5+ years of experience in Azure IaaS: Virtual Machines, Azure Files, Azure Disks, VMSS and Hybrid Management: Azure Arc, Log Analytics, Azure Policy
• A deep understanding of Microsoft CAF – Cloud Adoption Framework and WAF - Well-Architected Framework
• Strong PowerShell automation skills and experience writing reusable infrastructure scripts.
• Familiarity with hybrid cloud strategies using Azure Arc or similar technologies.
• Proven ability to lead customer conversations on modernization, automation, and infrastructure management.
• Excellent communication skills to convey technical direction to both engineers and business stakeholders.
• Portuguese-English bilingual candidates are highly preferred.

Key Skills -

• Core Platforms: Windows Server 2016/2019/2022, Active Directory, Group Policy
• Azure IaaS: Virtual Machines, Azure Files, Azure Disks, VMSS
• Hybrid Management: Azure Arc, Log Analytics, Azure Policy
• Automation: PowerShell scripting, Desired State Configuration (DSC), Azure Automation
• Security & Monitoring: Defender for Cloud, Azure Monitor, RBAC, Update Management
• Architecture Frameworks: Microsoft CAF, Well-Architected Framework

• Healthcare - Comprehensive coverage for you and your family
• Employee Assistance Program - Get support when you or your family need it with counseling and coaching
• 401K with company match
• Paid time off
• Paid parental leave
• Volunteer Day Off
• Life insurance - Protect your loved ones and their future
• Business travel accident insurance

We are an equal opportunity employer committed to building an inclusive workplace. To view our Equal Employment Opportunity (EEO) policy, please click here.

• 15 years of IT experience
• 7+ years of experience in Core Platforms: Windows Server 2016/2019/2022, Active Directory, Group Policy
• A minimum of 5+ years of experience in Azure IaaS: Virtual Machines, Azure Files, Azure Disks, VMSS and Hybrid Management: Azure Arc, Log Analytics, Azure Policy
• A deep understanding of Microsoft CAF – Cloud Adoption Framework and WAF - Well-Architected Framework
• Strong PowerShell automation skills and experience writing reusable infrastructure scripts.
• Familiarity with hybrid cloud strategies using Azure Arc or similar technologies.
• Proven ability to lead customer conversations on modernization, automation, and infrastructure management.
• Excellent communication skills to convey technical direction to both engineers and business stakeholders.
• Portuguese-English bilingual candidates are highly preferred.

Key Skills -

• Core Platforms: Windows Server 2016/2019/2022, Active Directory, Group Policy
• Azure IaaS: Virtual Machines, Azure Files, Azure Disks, VMSS
• Hybrid Management: Azure Arc, Log Analytics, Azure Policy
• Automation: PowerShell scripting, Desired State Configuration (DSC), Azure Automation
• Security & Monitoring: Defender for Cloud, Azure Monitor, RBAC, Update Management
• Architecture Frameworks: Microsoft CAF, Well-Architected Framework

• Standard Product Workshops & Training – Deliver enablement sessions on Azure IaaS migration, Arc management, and PowerShell automation
• In-Depth Product Reviews / Whiteboard (Chalk Talk) Sessions – Lead discussions on hybrid architecture, automation patterns, and governance controls
• Infrastructure Health Checks / Assessments – Evaluate server deployments and IaaS environments for performance, security, and compliance
• Operational Reviews of Implementations – Ensure hybrid solutions deliver on availability, automation, and cost efficiency objectives
• Product Upgrade / Integration Assessments – Support customers adopting Azure Arc, Azure Files, and Azure Monitor for unified management
• Automation & Optimization Sessions – Develop and deploy PowerShell scripts and automation frameworks to streamline operations
• Act as the Primary Technical Contact – Provide advanced support, visibility, and resolution for IaaS and hybrid infrastructure engagements