Description
Representative Duties
BASIC FUNCTION:
The Senior Enterprise Systems Specialist is a senior position that is responsible for the oversight and management of technology projects and the daily operation, maintenance and upkeep of the Data Center and District Enterprise Systems; implementing security procedures, and managing back-up routines and disaster recovery plans; acting as project manager to develop and implement project plans for enhancing current technology as well as utilizing new technology; developing, scheduling, and conducting maintenance and support programs for enterprise systems; and supporting and enforcing standards and policies for District technology systems and applications.
DISTINGUISHING CHARACTERISTICS:
The Senior Enterprise Systems Specialist is the advanced-level class of this professional series. Incumbents either perform complex work independently or serve as a project leader for specialized projects and as a Lead Enterprise System Specialist for continuous end user and functional leads support. Assigned projects require advanced-level skills in specialized technology systems.
ESSENTIAL FUNCTIONS:
Be responsible for the planning and implementation of enterprise systems and lead in the operation, maintenance and support for all phases of system lifecycles. Install, configure, and maintain server hardware and related systems. Configure server operating systems and standard server applications to current district standards. Install additional applications as needed. Perform database system installation, upgrades and security updates. Provision server resources for database location. Establish and maintain database access security. Coordinate vendor installations, repairs, and maintenance of district enterprise systems. Monitor and maintain health of district enterprise systems. Troubleshoot server and application issues and perform repairs as needed. Use available tools to monitor and analyze current systems status and determine appropriate action.
Monitor and maintain health of databases as well as tuning database software to ensure optimal performance. Troubleshoot performance and data integrity issues. Establish standards and procedures for system and database deployment, upgrades, and maintenance.
Establish standards, plan, design, and implement enterprise and local storage infrastructure. Administer and monitor installed storage systems and central backup infrastructure. Perform necessary storage infrastructure maintenance and data migration as required. Perform everyday tasks relating to server data backups and archival processes and requests for data restores. Develop and implement disaster recovery plan for major district enterprise systems.
Provide project leadership, administration and support of applications including, but not limited to, communication, server and desktop virtualization, and district enterprise applications.
Administer and maintain access level support and permissions for end users. Assist with wired and wireless networking issues, to include switch management and infrastructure support.
Provide user support and customer service. Follow standard Help Desk operating procedures; accurately log all Help Desk contacts using call logging system; document resolutions for future reference. Coordinate and schedule training on server related systems. Write training documentation to be used on current standard server related technologies used within the district. Prepare training facility and materials and conduct scheduled and ad hoc server related training to users. Create and maintain documentation including procedures, policies, and reference materials.
Perform related duties as assigned.
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EDUCATION AND EXPERIENCE REQUIRED:
Bachelor's degree from four-year college or university in a related field; and/or 3-5 years related experience working in a contemporary enterprise environment, with proven project lead responsibilities and/or training; or equivalent combination of education and experience.
LICENSES AND OTHER REQUIREMENTS: Valid driver's license.
RANGE 32 ON THE CLASSIFIED SALARY SCHEDULE. Initial salary placement is normally at Step 1, no higher than Step 3. Please click here to review current salary schedule.
FIRST REVIEW DATE
First review date is September 23, 2024:
Complete application packets will be accepted until the position is filled; but those received by September 23, 2024 are assured consideration. The College reserves the right to extend time limits or reinitiate the recruitment/selection process at any point.
A standard application consists of the following:
- Online District Application
- Professional Resume
- ALL Unofficial Academic Transcripts showing the date degree was awarded/conferred.
- Foreign Transcripts: Candidates who are applying for faculty and/or academic administrator positions and are submitting foreign transcripts must include a U.S. evaluation and translation from a NACES member organization. Please attach the documents to your online application.
- NOTE: Please note that no additional attachments or information beyond the required documents noted above will be considered as part of the application. We kindly request that you adhere to the specified requirements outlined in the application guidelines.
Martha Gutierrez
HR Technician – Recruitment
Phone: 760-355-6212
Email: martha.gutierrez@imperial.edu EEO Information
Imperial Community College District is an equal opportunity employer and does not discriminate any applicant for employment on the basis of race, religion, color, ancestry, national origin, sexual orientation, gender, gender identity and expression, marital status, age, physical or mental disability, pregnancy, medical condition, or covered veteran status. This prohibition against unlawful discrimination extends to any person who is perceived to have any of the above characteristics or who is associated with someone who has, or who is perceived to have, any of those characteristics.
COMMITMENT TO EQUITY AND DIVERSITY
With the goal of ensuring the equal educational opportunity of all students, Imperial Valley College embraces diversity among students, faculty, staff, and the communities we serve as an integral part of our history, a recognition of the complexity of our present state, and a call to action for a better future. Embracing diversity means that we must intentionally practice equity and respect toward one another, and understand that discrimination and prejudices create and sustain privileges for some while creating and sustaining barriers for others. In order to embrace diversity, we also acknowledge that institutional discrimination and implicit bias exist, and that our goal is to eradicate those vestiges from our system. Our commitment to diversity requires that we strive to eliminate those barriers to equity, and that we act deliberately to create a safe and positive environment where individual and group differences are valued and leveraged for our growth and understanding as an educational community.
To advance the goals of diversity, equity, inclusion, and social justice for the success of students and employees, we must honor that each individual is unique and that our individual differences contribute to the ability of the college to prepare students on their educational journeys. This requires that we develop and implement policies and procedures, encourage individual and systemic change, continually reflect on our efforts, and hold ourselves accountable for the results of our efforts in accomplishing our goals.
We are invested as a community in cultivating and maintaining a climate where equity and mutual respect are both intrinsic and explicit by valuing individuals and groups from all backgrounds, demographics, and experiences. Individual and group differences can include, but are not limited to the following dimensions: race, ethnicity, national origin or ancestry, citizenship, immigration status, sex, gender, sexual orientation, physical or mental disability, medical condition, genetic information, marital status, registered domestic partner status, age, religion, creed, military or veteran status, socioeconomic status, and any other basis protected by federal, state or local law or ordinance or regulation. We acknowledge that the concept of inclusion and diversity is ever-evolving, thus we create space to allow our understanding to grow through the periodic review of this statement. In service of these goals, Imperial Valley College is committed to fostering an employment environment that offers equal employment opportunity for all and an educational environment that ensures the equal educational opportunity of all students.
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