Certification Reviewer, Arlington Heights, IL Job Listing at Intertek in Arlington Heights, IL (Job ID 11091)

Description

Certification Reviewer, Arlington Heights, IL

Interested in future career opportunities in the product testing industry? Would you like to work for a Global organization that helps make the world a safer place? Intertek, a leading provider of ATIC (Assurance, Testing, Inspection, and Certification) Services, is actively seeking a Certification Reviewer to join our Electrical team in Arlington Heights, IL. By joining Intertek, your contributions will be valued as we continue to help the world Build Back Ever Better. 

Intertek's Electrical business line applies more than 100 years of product testing expertise to quickly and efficiently help clients meet safety, performance, environmental and quality requirements for every market. Spanning a wide range of industries such as Medical, Lighting, Renewable Energy, HVACR, Appliances & Electronics, Hazardous Locations, Industrial Equipment, Life Safety & Security, IT & Telecom Equipment, Intertek's global network of laboratories employ world-class experts in their fields who deliver quality, accurate testing and certification that continually exceeds our clients' expectations and helps to clear a path for their product's success. Intertek is continually innovating and evolving to reduce risk for consumers, brands and organizations in every sector and industry around the world. We go beyond Testing, Inspection and Certification of products: we are a Total Quality Assurance Provider to industries worldwide. Our Purpose: Bringing quality, safety, and sustainability to life.

What are we looking for?

The Certification Reviewer position is responsible for a full range of general support, administrative and coordination duties as well as report review and ATM processing for our Certification Department. This position requires a person with strong communication skills, excelling in computer program knowledge and navigation, works independently within a supportive team and will be responsible for ensuring timely and accurate completion of certification and surveillance services functions.

Salary & Benefits Information

The salary range for this position is $22 - $24 per hour. Individual compensation packages are based on a variety of factors unique to each candidate including skill set, experience, qualifications, and other job-related reasons. 

In addition to competitive compensation packages, Intertek employees are eligible for a variety of benefits including paid holidays. When working with Intertek, you can expect a benefit package competitively placed within the local market, including medical, dental, vision, life, disability, 401(k) with company match, generous vacation / sick time (PTO), tuition reimbursement and more.

What you'll do:

• Report reviews & workflow processing of listed product reports submitted by Engineering.
• Provide customer support/service, i.e., respond to and help resolve inquiries/complaints/issues from Engineering/Operations Teams and other Certification Staff.
• Delivery of ATMs and other reports to clients (systematically).
• Determine creative solutions to solve problems and streamline results.
• Analyze and evaluate data and complete steps necessary to provide solutions and close projects.
• Plan, implement, coordinate, monitor, and evaluate specific administrative programs as assigned.
• Ensure that electronic project and client files and databases are maintained/administered appropriately.
• Maintain a high level of confidentiality and using discretion when necessary.
• Participate in the development and implementation of business goals and objectives.
• Analyze, define and implement new and effective processes to increase efficiency and customer experience.
• Attend status meetings to discuss progress.
• Assist with forecasting and month end reports.

This position outline is a general guideline and does not represent all encompassing details. The position assumes that the incumbent has both the mental and physical requirements to carry out the above defined duties.  

Minimum Requirements & Qualifications:

• High School Diploma, or equivalent.
• 2+ years of administrative experience.
• Ability to work independently within a supportive team, in a fast-paced environment.
• Ability to multi-task, pay attention to detail and type quickly and accurately.
• Ability to analyze and solve problems.
• Microsoft Office software expertise, using multiple programs at once.
• Demonstrated experience starting up new processes and programs.
• Excellent communication and customer service skills; written and verbal.
• Excellent organization and time management skills
• Ability to communicate effectively in a global organization with remote business partners.
• Performing general emailing, faxing, scanning, copying, mailing, etc.
• Ability to travel up to 15% as business dictates.
• A valid driver's license and reliable driving record.

Preferred Requirements & Qualifications:

• Associate degree in business.

Intertek Total Quality Assured

Intertek is a world leader in the Quality Assurance market, with a proven, high-quality business model and a global network of customer-focused operations and highly engaged subject matter experts. With passion, pace, and precision we work to exceed our customers' expectations, while engaging with our employees to be 10X in their performance and professional growth.

Intertek is a drug-free workplace. For certain safety-sensitive roles, a pre-employment drug screen will be required. Based on local law and legislation, marijuana may be included in that screening.

We Value Diversity

Intertek's network of phenomenal people are our greatest assets, and the diversity they bring fuels our success. Intertek is an Equal Employment Opportunity Employer that values inclusion and diversity. We take affirmative action to ensure all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics.

For individuals with disabilities who would like to request accommodation, or who need assistance applying, please email hr.eeo@intertek.com or call 1-877-694-8543 (option #5) to speak with a member of the HR Department.

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*Intertek does not accept unsolicited approaches from agencies and will not pay a fee for any placement resulting from the receipt of an unsolicited resume.