Desktop Admin/Engineer (Contract to Hire) Job Listing at INTEGRIS Health Community Hospital in Del City, OK (Job ID 2025-20086)

Description

The IT Desktop Engineer specializes in designing and prototyping client devices user experience, usability, compatibility and security.  This includes serving as technical escalation point for Desktop Administrators in client technologies.  This position is responsible for developing the client technology roadmap with the IT Director. 

• Associates Degree in Computer Information Systems, Computer Science, or equivalent technical work experience or certifications; Bachelor's strongly preferred
• Excellent customer service and oral/written communication skills
• Healthcare experience strongly
• Microsoft certifications preferred
• 5+ years' experience in technical support of end client devices including desktop, laptops, tablets, smartphones in enterprise environment of 1,000 plus client devices
• 2+ years' experience with Enterprise-level Asset Inventory products and Closed-Loop Life Cycle management principles, including MDM (Mobile Device Management)
• 1+ years' experience with leading and creating road map of enterprise client devices
• 1+ years' experience with Microsoft GPOs (Group Policy Objects), scripting for desktop automations, client device management suites and tools
• Experience in provisioning and supporting teleconferencing and VoIP end devices
• Experience with writing technical documents (SOPs)
• Knowledge of networking concepts and technologies such as Ethernet, TCP/IP, DNS, and DHCP, Wireless

• Innovation: interoperability, prototyping & integration of hardware and software
• Create processes for efficient lifecycle management of hardware and software at the enterprise level
• SME for all client devices and escalation point for the Desktop Administrators
• Create Technical SOPs (Standard Operating Procedures) for the team
• Create the enterprise client devices technology road map
• Find root cause and elimination of common client device issues
• Recommend methods to promote a proactive Desktop environment to increase efficiency in deployment, maintenance and termination of equipment and user accounts
• Work with IT Security to integrate end client device strategy into Enterprise IT Security Architecture

• Maintain confidentiality and security standards and policies for the organization.
• Keep up to date with new developments in the IT industry
• Attend staff meetings or other company sponsored or mandated meetings as required.
• Ability to work off-hours
• Travel up to 40% of the time in order to fulfill the responsibilities of this position required