Analyst, Guest Experience Job Listing at Inspire Brands in Atlanta, GA (Job ID INBRUSJR8830)

Description

This position will support the generation of insights and analytics as related to the Guest Experience across all brands within the Inspire Brands portfolio. The position will interface with a variety of cross functional teams to support the brands by driving business value through enhanced analytics of the Guest Experience program.

RESPONSIBILITIES

• Support analysis to identify top drivers impacting the Guest Experience across each brand and provide data driven insights to drive change
• Interface between each brand and our Guest Experience Partner to provide internal support across the enterprise including, but not limited to: maintaining brand hierarchies, leading weekly meetings, and updating cross functional teams on specific needs
• Develop expertise regarding relevant data and data sources to enable efficient analytical processes across the Guest Experience Analytics team
• Support cross functional assignments and projects with analytic support requests made by brand counterparts
• Support data governance of Guest Experience data with the IT/data platform teams to ensure data accuracy

EDUCATION & EXPERIENCE QUALIFICATIONS

• Degree in statistics, economics, finance, engineering, operations, or a related field 
• 1 - 3 years' experience in an analytical role preferred

REQUIRED KNOWLEDGE, SKILLS or ABILITIES

• Curiosity surrounding the use of data to solve business problems
• Strong aptitude in understanding and development of predictive analytical models
• Intermediate knowledge of SQL or Python
• Experience in automating reporting and implementing efficient processes that are scalable
• Experience in data management and validation through working with IT/data platform teams
• Experience in solving complex business problems through cross functional work and analytics

Inspire Brands is a multi-brand restaurant company whose portfolio includes more than 11,200 Arby's, Buffalo Wild Wings, SONIC Drive-In, Rusty Taco and Jimmy John's locations worldwide.
We are creating a family of brands with maverick qualities, each with their own distinct positioning, guest experience, and product offering. Our brands are diverse, distinctive, and fan favorites. In a sense, you could say we seek those who provide something different than the norm.