Description
About Us: At ID Logistics we are dedicated to fostering a dynamic and inclusive work environment where every team member is welcomed and valued. As a leading global 3PL (3rd party logistics) transportation organization with over 35,000 employees in over 400 sites across 18 countries, we pride ourselves on our customer first approach and commitment to operational excellence. Position Overview: The Manager of Business Process Analysis leads a team of business analysts in gathering, documenting, and analyzing business requirements to design effective solutions that align with the organization's objectives. This role serves as a critical bridge between business stakeholders and IT teams, ensuring that technology solutions are tailored to meet the organization's needs and drive business success. Work Location: Scranton, PA (hybrid work schedule each week) Travel Specifics: Up to 20% travel based on needs of the business Key Responsibilities: Leadership & Team Management: * Oversee a team of business analysts, setting goals, mentoring, and ensuring effective performance * Allocate resources effectively and monitor deliverables to meet client and organizational needs Stakeholder Collaboration: * Act as a liaison between business and IT, ensuring alignment of technology solutions with business objectives * Gather and document requirements from stakeholders to design functional and technical solutions Process and Systems Development: * Develop and document business process models, functional and technical requirements, and training materials * Oversee system testing and ensure applications meet the documented requirements Project Oversight: * Monitor project timelines, budgets, and progress, adjusting as necessary * Facilitate communication between all involved parties to ensure smooth execution Technical and Data Analysis: * Work with tools like Tier 1 WMS (e.g., Manhattan WMS) to optimize business processes * Analyze data for actionable insights to inform business and technology decisions Why Join Us? * Innovative Environment: Work in a forward-thinking company that values creativity and continuous improvement * Career Growth: Opportunities for professional development and career advancement within a growing organization * Inclusive Culture: Be part of a diverse team that values respect, collaboration, and inclusivity * Competitive Compensation: Attractive salary package range of $100,00-$120,000 (based on individual experience) plus a yearly bonus opportunity with benefits including health, dental, and vision insurance, 401(k) matching, and more #LI-BT1 #LI-HYBRID Minimum Requirements: * Bachelor’s degree in science, quality or related field, or an equivalent combination of education and experience * A minimum of 5 years of experience in business analysis * Proven leadership capabilities, including experience in delegation, goal setting, and team training * Familiarity with relevant IT systems and tools, particularly Manhattan WMS or other Tier 1 Warehouse Management Systems (BluJay, InfoLog, etc. is required) * Proficiency in analyzing data, identifying trends, and generating actionable insights to inform decision-making * Ability to manage and prioritize multiple projects simultaneously while maintaining focus on objectives Preferred Qualifications: * Demonstrated excellence in communication and interpersonal skills, with the ability to collaborate effectively across teams and with stakeholders * Strong organizational and time management skills, with the ability to perform effectively under high-pressure conditions and tight deadlines * Supply Chain, Wholesale Distribution, 3PL, or Logistics industry experience is strongly preferred Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled
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