Description
Position Overview: As the Director of Operations you'll lead a dynamic operations turnaround, transforming challenges into opportunities for growth and excellence. This role offers the chance to revitalize key processes, optimize performance, and drive innovation across our operations. The ideal candidate will possess strong leadership skills, be a people-oriented individual who genuinely cares about employees and have the ability to implement innovative solutions to enhance operational efficiency and customer satisfaction. If you're excited by the prospect of leading change and making a lasting impact, this is the role for you. Key Responsibilities: * Strategic Operations Leadership: Develop and implement logistics strategies that align with the company’s overall business objectives and enhance operational performance within the facility. * Culture and Engagement: Lead, mentor, and develop a team of managers and staff to build a high-performing and engaged workforce. Foster a collaborative environment and ensure alignment with company goals. Cultivate a positive, results-driven environment for both hourly and salaried team members. * Facility Turnaround Management: Oversee the comprehensive turnaround of the logistics building, focusing on improving operational workflows, optimizing space utilization, and enhancing overall functionality. * Customer Relationship Management: Lead site operations with a customer-centric approach, ensuring operations consistently exceed a high level of client expectations and internal benchmarks. Proactively identify opportunities to enhance customer satisfaction in a highly visible location. * Process Improvement: Drive continuous improvement initiatives using Lean/Six Sigma methodologies to streamline processes, enhance productivity, and optimize resource utilization. * Capacity and Resource Planning: Oversee capacity planning and resource allocation to meet customer demands and future growth, ensuring scalability of operations. * Technology Integration: Leverage technology, including warehouse management systems (WMS) and automation tools, to enhance operational efficiency, accuracy, and reporting. * P&L Accountability: Manage budgets, control costs, and drive profitability for multiple facilities. Oversee financial performance, including revenue, expenses, and margin management. * Compliance and Safety: Ensure all operations adhere to customer requirements, regulatory standards, and company policies, with a strong focus on maintaining a safe and compliant work environment. Implement programs to ensure safety and security of employees, products, and facilities. * Data-Driven Decision Making: Use data analytics and performance metrics to drive decisions, monitor key performance indicators (KPIs), and report operational performance to senior leadership. Benefits * Medical, Dental, Vision (1st day of the month following date of hire) * 401K with matching program * STD, LTD * Vacation and sick time * Friendly and Open-Door culture Compensation for fully qualified candidates range from $135,000 - $150,000 Minimum Requirements: * Bachelor’s degree in supply chain, logistics, industrial engineering, or related field. * Minimum of 8+ years in leadership roles overseeing e-commerce, fulfillment, and food-grade warehouse operations with full P&L accountability. * Expertise in safety, performance management, budgeting, and cost control across multiple facilities * Lean/Six Sigma certification, advanced WMS experience, and a history of continuous process improvement. * Strong knowledge of OSHA and industry regulations. * Willingness to travel 50% of the time. * Regulatory audit experience Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled
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