Learning and Development Manager, Supply Chain Job Listing at Harbor Freight Tools in Puyallup, WA (Job ID 1244759)

Description

The Learning and Development Manager is responsible for improving the productivity of our organization's employees as well as effectively developing and presenting learning and development programs for all employees. The Learning and Development Manager assesses company-wide developmental needs to drive initiatives.  Under the general supervision of the Director Learning and Development, the Learning and Development Manager provides leadership to determine key indicators of high performance for any functional area within the distribution center, track and develop learning curves for that performance and design interventions to reach maximum business results.

Essential Duties and Responsibilities

• Develop, distribute, and oversee the learning and development short and long-term strategies for the distribution center managers and staff to support and meet business needs.
• Coach site senior leaders on leadership behaviors consistent with organizational core principles.
• Build key partnerships with the site HR Manager and site management team to plan and execute hiring and learning strategies to meet business needs.
• Collaborate with Learning and Development Project Manager to develop excellence in the use of learning methodologies, project planning, and delivery of training solutions.
• Consult, using models and tools, to determine performance improvement opportunities within various departments.
• Share best practices and assures consistency of methods across the sites and overall organization.
• Develop and certify department Training Assistants through an effective “train the trainer" program.
• Create an interactive and innovative L&D program utilizing materials, clinics, and technology that translates into a high level of enthusiasm and participation.
• Work with the department heads and Human Resources team to ensure that the L&D program is providing the corporate and distribution center employees with essential job knowledge.
• Communicate with management, supervisors and employees to gain knowledge of work situations requiring training and to better understand changes in policies, procedures, regulations, business initiatives and technologies.
• Partner with the Human Resources team to oversee the on-boarding process to ensure that new employees receive a comprehensive introduction to the company.
• Track participation, completion, and L&D performance using available resources.
• Conduct follow-up studies of all completed learning to evaluate and measure results.
• Develop a means of measuring the effectiveness of departmental and site learning and development programs through testing, etc.
• Manage multiple business projects in multiple locations and manage conflicting priorities.
• Develop and implement regularly scheduled “Lunch-n-Learn” sessions and a “Leaders Teaching Leaders” program.
• Manage the Talent Review program in partnership with the HR Manager and identify leadership opportunities for the site leadership teams.
• Manage the Equipment Training programs and all required compliance training.
• Additional duties as assigned
• Regular attendance is required 

Scope

• Staff supervision and Development – Yes
• Decision Making – Supports and collaborates on policy development and resolves problems;
• Travel – up to 15%
• Location – HFT Distribution Center

Requirements

Job Qualifications – Education and Experience

• Bachelor's degree in education, business administration, human resources, or communications.
•  Minimum 5 years of experience in leading the training function with direct reports.  
• Outstanding verbal, written, and presentation skills.
• Comfortable communicating with all levels of management and employees.
• Ability to speak effectively in interpersonal situations and before groups of employees.
• Ability to read and interpret documents such as technical data, safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to function independently in a multi-task environment, as well as part of a team. Be self-directed and motivated.
•  Strong planning and organizational skills.
• Take initiative to identify and anticipate client needs and make recommendations for implementation.

Physical Requirements
General office environment requiring ability to:

• stand, walk, sit for extended periods of time
• speak and listen to others in person and over the phone
• use keyboard and read from computer screen and reports
• lift up to 15 lbs.

Safety
The candidate must be able to perform this job safely in accordance with standard operating procedures and good manufacturing practices, without endangering the health or safety of self or other
 
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