Description
Job Posting Start Date 07-17-2025 Job Posting End Date 09-18-2025Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world.A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment. If you are excited about a role but don't meet every bullet point, we encourage you to apply and join us to create the extraordinary. Job Summary
Summary:
To support our extraordinary teams who build great products and contribute to our growth, we're looking to add a Program Manager – Injection Molding located in Buffalo Grove, IL. Reporting to the Program Management Lead, the Program Manager - Injection Moldingis in charge of guiding a team of cross functional experts in the delivery of customer focused products and services and will hold up development and implementation of a project, pricing and program strategies in order to continue to deliver value to the business and its customers.
Responsibilities:
- Organize, plan and direct program schedules and budgets.
- In charge of tracking relevant metrics and drive action items based on results.
- Provide help, knowledge and expertise with contract negotiations as required.
- Oversee all interdepartmental activities ensuring completion of all adherences made relative a to product development timelines, delivery, quality and the required business metrics.
- Reviews program proposal or plan to resolve time frame, funding requirements, procedures for accomplishing program, staffing requirements and allotment of available resources to various phases of program.
- Establishes work plan and staffing for each phase of program and arranges for recruitment or assignment of personnel.
- Manage the coordination of product life cycle activities with P&L and customer satisfaction also has control for different accounts of various complexities.
- Be the key channel of communication for customers and act as escalation in the event of customer issues.
- In charge of customer´s satisfaction reviews and corrective actions.
- Maintain current and develop additional business with customers.
- Monitor and track that project and program deliverables are met.
- Be accountable for maintaining excellent customer relations with both new and existing customers.
- Holds up production sites for projects, costs and other customer related matters through business and expertise.
Qualifications:
- Bachelor's Degree in Engineering or equivalent.
- 5 -7 years of program management experience – in Medical Manufacturing and thermoplastic injection molding.
- Experience with operational financial management (P&L, budgets, forecasting, etc).
- Extensive customer relationship management skills, ability to work with and present to external customers and internal stakeholders.
- Knowledge with Tooling Maintenance, Refurbishment, evaluation, validation and repairs.
- Experience with tracking and reporting Operational KPIs and Metrics to technical and non-technical audiences.
What you'll receive for the great work you provide:
- Full range of medical, dental, and vision plans
- Life Insurance
- Short-term and Long-term Disability
- Matching 401(k) Contributions
- Vacation and Paid Sick Time
- Tuition Reimbursement
Is Sponsorship Available?
NoFlex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email accessibility@flex.com and we'll discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Flex, you must complete the application process first).Apply on company website
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