Director Global Account Management – EMS Health Solutions (m/f/d) Job Listing at Flex in United States of America (Job ID WD209704-Switzerland, Remote)

Description

Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world. 

A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment. If you are excited about a role but don't meet every bullet point, we encourage you to apply and join us to create the extraordinary.

Join an industry leader at the forefront of Healthcare Solutions! We are searching for a dynamic and results-oriented Director, Global Account Management (m/f/d) – EMS Health Solutions ready to accelerate growth, drive innovation, and shape the future of med-tech and pharma partnerships worldwide. If you are passionate about building exceptional products, transforming customer experiences, and delivering operational excellence on a global scale, this is your opportunity to shine.

As our Director, Global Account Management – EMS Health Solutions, you will play a critical role in expanding our healthcare footprint. In this high-impact, fully remote position (open to candidates throughout Europe where Flex operates), you will spearhead relationships with major multinational med-tech and pharmaceutical clients—unlocking new opportunities for collaboration, growth, and value creation. You'll report directly to the Regional Head of Global Accounts and have the chance to lead strategic engagements with some of the world's most innovative healthcare companies.

If you're ready to elevate customer success, drive revenue, and champion operational excellence on a global stage, we invite you to be part of our extraordinary team. Let's shape the future of healthcare together!

To support our extraordinary teams who build great products and contribute to our growth, we're looking to add a Director, Global Account Management – EMS Health Solutions (m/f/d) located in Central Europe.

Reporting to the Senior Director Global Account Management, the Director, Global Account Management – EMS Health Solutions (m/f/d) role will be responsible for hands-on account management and business development of the assigned customers.

What a typical day looks like:

• Strategic – Analyze and understand customers' business strategy, future product plans, expansion activities and align Flex resources where mutually beneficial; relationship management and shaping propositions to meet client requirements;
• Sales – Support Business Development team to develop global business cases to generate account growth across the entire Flex service portfolio including design and engineering, supply chain, advanced manufacturing, value-added fulfillment and logistics, and aftermarket services;
• Commercial – Review business metrics (delivery, quality, customer satisfaction, financials, P&L), manage internal and external financial elements amid shifting economic challenges;
• Financial – Review financial metrics to assess and drive financial performance;
• Work closely with global project teams and subject matter experts worldwide, to ensure alignment to goals.

The experience we're looking to add to our team:

• A completed degree in Engineering, Business, or equivalent field of study;
• Relevant work experience as a sales professional in the healthcare-focused electronic manufacturing services industry with successful business-to-business and large/strategic customer engagements;
• Large account management experience;
• Ability to craft and articulate the compelling Health Solutions value proposition within both existing and business expansion opportunities;
• Financial fluency for commercial negotiations for group profitability metrics;
• The ability to navigate a matrixed organization encompassing internal stakeholders, key company deliverables, and building robust service delivery teams are important for success;
• Demonstrated strategic framing and problem-solving skills;
• Full English language proficiency, excellent communication skills, ability to make effective and persuasive presentations to various stakeholders;
• Ability to travel within Europe with periodic global travel ~ 50 %.
  
   

What you'll receive for the great work you provide:

• Attractive salary package: A competitive basic salary for employment group I according to the Electrical and Electronics Industry Collective agreement;
• An exciting global team of talented professionals who want you to win.  The Flex Health Solutions team understands our “why” and how we help our partners achieve their patient outcome goals and your role in helping us expand our positive impact.
• An interesting, challenging position in an experienced and close-knit global team with diverse backgrounds and cultures and substantive support in the process of adaptation;
• A long-term role with many opportunities to learn, grow, develop and shape the future.
  
   

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Flex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email accessibility@flex.com and we'll discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Flex, you must complete the application process first).