Description
Summary
Performs a variety of administrative tasks to support assigned manager(s), i.e., typing, filing, answering the telephone, faxing, etc. Analyzes problems and performs in-depth research on existing departmental procedures and other aspects of the Executive Management Division's area of responsibility. Compiles data into reports and makes recommendations to the manager. Handles special projects as directed and coordinates with the individuals essential to the assignment. High School diploma or equivalent with an emphasis in business curriculum required; an Associate's Degree in a related field preferred. A minimum of three (3) years' experience in related positions required.
Essential Job Responsibilities
1. Performs a variety of administrative tasks to support the assigned Executive; of which the following are illustrative:
a. Analyzes problems and performs in-depth research on existing departmental procedures, the consequences of changing current procedures, cost effects of new equipment, and other aspects of the Executive's area of responsibility; compiles data into reports and makes recommendations to the manager.
b. Reads correspondence and memos directed to the assigned Executive(s), handling those of a routine nature either by writing or telephoning a response or re-directing matters to proper parties to expedite handling.
c. Reviews the status of projects and activities under the Executive's authority; maintains a tickler file in order to follow up and assure timely completion.
d. Responds to problems directed to the Executive(s), following through to bring the matter to a satisfactory conclusion, or passes information gathered to the Executive (s) for further action.
e. Prepares preliminary work on various future projects.
f. Performs various administrative tasks, i.e., typing, filing, faxing, answering the telephone, scheduling and maintaining the Executive(s) appointment calendars, etc.
g. Receives and screens telephone calls; refers the call to the appropriate department as necessary.
h. Receives and screens individuals (visitors/customers) and directs them to appropriate personnel as necessary.
i. Prepares various reports required for meetings of the Board of Directors and other staff meetings as assigned.
j. Maintains current knowledge of bank products and their benefits; identifies and suggests these products and services to customers as opportunities arise; refers customer to proper person and department as necessary.
k. Handles special projects as directed, coordinating with the individuals essential to the assignment.
Expectations
1. Adheres to the Organizations' Core Values of Customer-Focused, Integrity, Excellence, Accountability and Inclusion.
2. Complies with regulations and laws relating to the function of the position. Abides by current organizational policies and procedures designed and implemented to promote an environment which is free of harassment and other forms of illegal discriminatory behavior in the workplace. Cooperates with, participates in, and supports the company's compliance with all regulatory requirements, e.g. Bank Secrecy Act (BSA), Community Reinvestment Act (CRA), Equal Credit Opportunity Act, etc.
3. Responds to inquiries relating to his/her particular area, or to the requests from customers, other bank personnel, etc., within given time frames and within established policy.
4. Conducts all business affairs, both personally and as a representative of the organization according to the high ethical and professional standards established by FCFC and the banking affiliate Board of Directors, and according to the approved Conflict of Interest/Business Ethics Policy.
5. Responsible for adherence to all internal policies, procedures, and practices in support of risk management, anti-money laundering and terrorism financing detection, information security and overall safety and soundness.
6. Assumes responsibility for assisting in his/her professional development; adheres to the guidelines and targets established within his/her Personal Scorecard.
7. Coordinates specific work tasks with other personnel within the unit or department as well as with other units and departments in order to insure the smooth and efficient flow of information.
8. Complies with established budgets and operates within budgetary constraints.
9. Other job-related duties as assigned or directed.
Bona Fide Occupational Qualifications
1. High School diploma or equivalent with an emphasis in business curriculum required; an Associates Degree in a related field preferred. A minimum of three (3) years' experience in related positions required.
2. Proficient typing skills; ability to operate word processing equipment or sufficient knowledge to use word processing software; knowledge of various office machines including PC applications, including Lotus and Power Point.
3. Proficient reading, writing, and grammar skills; proficient analytical and mathematical skills; proficient communicative and interpersonal relations skills.
4. Ability to comply with established budgets and operate within budgetary constraints.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee may be required to communicate in person, through email or via telephone with clients and staff members. The employee may be required to sit or stand for an extended period of time. Specific vision abilities required by this job may include close vision and the ability to adjust focus. The employee may occasionally be required to lift up to 50 pounds (i.e., heavy boxes or coin).
First Commonwealth Financial Corporation promotes an equal employment opportunity workplace which includes reasonable accommodation of otherwise qualified disabled applicants and employees. Please see your manager should you have any questions about this policy or these job duties.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
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