Description
A Business Banking Relationship Manager II is an advanced role requiring significant experience in Business Banking or Commercial Banking. A Business Banking Relationship Manager II requires a deeper understanding of financial analysis, negotiation and advisory skills required to convert more opportunities. They cultivate new business from potential and existing small-mid-sized business clients by providing financial advice, managing relationships, and recommending banking products to help clients achieve their financial goals. They serve as the primary point of contact, helping clients navigate a range of financial products and services to meet their business needs.
Essential Job Responsibilities
1. Sales and Business Development
a. Conducts a minimum of 10 client or prospect calls per week to build new relationships and strengthen existing ones.
b. Pursues new small-mid-sized business clients with borrowing needs less than $3mm and who are generally less than $10mm in revenue and provide opportunities to generate deposit, loan and revenue growth for the bank.
c. Promotes a full suite of banking products and services, ensures clients are aware of all available options.
d. Works closely with business partners such as the Financial Solutions Centers, Treasury Management, Mortgage, Equipment Finance, FCI and FCA to deepen the relationship and expand the relationship revenue.
2. Financial Solutions Advisory
a. Shares insights with clients, positioning the bank as a trusted partner in their business growth.
b. Assesses clients' financial needs and objectives to provide tailored banking solutions.
3. Compliance and Risk Management
a. Works with Credit Administration to determine initial credit worthiness, understanding their credit strengths and weaknesses and ensuring adherence to bank policies.
b. Works with Business Banking Portfolio Management to ensure credit quality standards are met/maintained including financial statement monitoring and past due accounts.
4. Client Support and Relationship Management
a. Addresses client inquiries, troubleshoots issues and provides ongoing support to clients.
b. Prepares and maintains accurate call records of client service calls made and meetings held with present and prospective clients.
Bona Fide Occupational Qualifications
1. A bachelor's degree or equivalent experience.
2. A minimum of five (5) years of relevant business development experience in a customer-centric sales environment with a proven track record of exceeding assigned goals.
3. Exceptional communication skills with ability to influence others, as well as strong computer and analytical skills are necessary.
4. A valid driver's license and travel, including some overnight stays, are required.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
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