Elekta Job - 39547605 | CareerArc
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Company: Elekta
Location: PA
Career Level: Mid-Senior Level
Industries: Healthcare, Pharmaceutical, Biotech

Description

  Want to join a team with a mission to improve and save lives?  

We continually look for motivated and skilled individuals who are interested in supporting our customers – healthcare professionals who use our products to help patients and their communities.

We currently have the following opportunity available - please contact us for more details!

Summary

Implementation  Project Managers are responsible for the development, coordination, and completion of assigned implementations/projects.
 
The Implementation Project Manager is the primary point of contact for the client when planning and implementing Elekta solutions, working towards ensuring a timely, quality, and under budget implementation.  The Implementation Project Manager is responsible for building client relationships and maintaining client satisfaction during and after the implementation. The Implementation Project Manager will work closely with other Elekta teams to schedule resources to complete the required tasks. 

The success of the Implementation Project Manager relies strongly on his/her ability to communicate, set and maintain clear expectations with everyone involved in the implementation.

Responsibilities:
  • Manage small, medium, large or complex implementation projects

  • Supporting and furthering customer implementations of their assigned Elekta products as per established procedures, as well as documenting and communicating status of such implementations, and constantly seeking ways to improve processes and documentation.

  • Oversee Customer Implementations, take charge of implementations, provide guidance and support to customers as necessary with the aim of effecting a timely and successful implementation of medical devices and clinical software and providing a single point contact to the customer.

  • The project manager is responsible for revenue of each project. The project manager shall exercise his/her influence with the customer to drive the project rather than let the customer drive the project, without sacrificing the quality of the implementation.

  • The Project Manager is responsible of cash collection, follow-up on outstanding payments

  • The project managers shall be aware of all preorders within his/her territory and communicate those opportunities to the manager of Project Management on a weekly basis.

  • Maintain central documentation database to manage and communicate progress on pending implementations,  as well as maintain CLM, Promforce, and ERP with individual site details.

  • Responsibility for driving the customer and contractor preparations to ensure site readiness for the delivery and installation of medical devices and/or clinical software products and services

  • Communicate status of implementations to Site Coordinator, Order Administration, Installation and Application teams.  Also communicate with Sales for leads and opportunities.

  • Support Senior Project Managers and Program Managers on large or highly-complex projects as required

  • Analyze upcoming installations in terms of product mix and revenue to help prioritize scheduling.

  • Implement modifications to process/documentation to increase efficiency and improve customer satisfaction.

  • Review and contribute to product-specific engineering documentation.

  • Generate, edit, and maintain product-specific documentation distributed as part of implementation and process (e.g., Checklists, feature notes, technical references, interface specifications, help files, etc.)

  • Generate or assist in the generation of proposals that outline ELEKTA's standard implementation process or propose alternative solutions to meet customer requirements.

  • Update ERP, PromForce and CLM systems with the project planning data to allow forecasting of revenue.

We Offer:

  • Excellent Medical, Dental, and Vision coverage

  • 401k, paid Vacation and Holiday

  • A wealth of additional benefits including Wellness Reimbursement, Tuition Reimbursement and Flexible Spending Account

  • Opportunity to work in the cutting edge in medical advancement

  • Close knit company culture

  • Upward mobility

Qualifications:
  • Position requires a minimum 3 years of experience in a Project Management role or equivalent experience

  • Experience managing clinical software implementation projects and/or capital medical device/equipment projects preferred

  • Clinical background and/or experience working in healthcare industry preferred

  • Certified Project Management Professional (PMP) preferred, required for further progression within the role

  • Minimum BS or BA Degree in a related field or equivalent experience.

  • Excellent written and verbal communication skills, in addition to excellent organizational skills and attention to detail.

  • Ability to manage multiple projects at any given time.

  • Assertive character to guide the customer according to the company targets

  • Demonstrated ability to accomplish objectives with and through others without direct control.

  • Tenacity and the ability to effectively use available resources to assess and resolve problems.

  • Ability to effectively interact with internal and external customers (via phone and in person)

  • Demonstrated initiative in mastering core and specialty product assignments.

  • Familiarity/proficiency with the following: Outlook, Word, Excel, MS Project, Salesforce and Windows Based Applications.

  • Ability to travel up to 40% of the time.

EEO Statement

We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, disability, veteran status, or any other protected characteristic.


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