Data Analyst – Accountability, Marketing & Enrollment Job Listing at Eduserve in Fort Lauderdale, FL (Job ID 10440)

Description

JOB PURPOSE: The Data Analyst provides strategic and tactical support to Charter Schools USA (CSUSA) by collecting, analyzing, and interpreting data to improve decision-making and business practices. The Data Analyst will collaborate within a growing team of analysts to develop and test hypotheses and conduct research and root cause analyses to improve processes and evaluate CSUSA's effectiveness.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Work with departments and schools to identify analytical requirements
• Develop rules and methodologies for effective data management
• Collect and interpret quantitative and qualitative data using a variety of techniques, ranging from descriptive analyses to complex data mining and inferential statistics.
• Maintain demographic profiles of all entities and use to identify meaningful customer/market segments and inform decision-making.
• Monitor and analyze market and consumer headwinds and demographics along with proprietorial data to guide strategies and provide forecasts
• Collect and analyze marketing and enrollment data to evaluate, create hypotheses, and provide recommendations to improve and optimize strategies.
• Validate data and manage data integrity issues and resolutions. Analyze systems data to identify errors and inconsistencies. Analyze data and recognize process improvements, which affect data integrity.
• Develop reports, summaries and briefing books for various entities including business units, national, states, schools, and governing boards; presenting data and findings to stakeholders, discussing implications, and establishing action items. Work with departments and business units to define needs for data warehouse development or queries to support reporting and analytics.
• Generate reports and presentations that support business units and inform academic, enrollment, marketing and PR strategies.
• Interface with Student and Business Systems Managers and Developers to ensure data integrity and design effective reports.
• Provide guidance on survey instruments to ensure data is actionable.
• Work with departments and schools to design and implement performance dashboards.
• Work with Data team to maintain performance results for schools, departments, and the company as a whole through reporting and data visualization software.
• Research performance metrics in best-in-class organizations to generate company comparison data and conduct competitive analyses. Use these analyses to inform goal setting and decision-making.
• Develop and test hypotheses to validate performance leading indicators.
• Conduct research and identify root cause analyses to support continuous improvement efforts.
• Support the team in maintaining and communicating the reporting calendar to stakeholders.

**MAY PERFORM OTHER DUTIES AS ASSIGNED**

DISCLAIMER
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified.

SKILLS, KNOWLEDGE AND ATTRIBUTES

1. Detail oriented with strong project management and analytical skills.
2. Ability to multitask and prioritize assignments.
3. Strong interpersonal and customer service skills.
4. Demonstrates excellent oral (including training and presentations) skills and writing abilities.
5. Ability to negotiate and influence.
6. Works well in teams and demonstrates collegiality and professionalism with other departments.
7. Is self-directed, proactive and takes initiative; thinks creatively; drives projects to completion.
8. Gives high attention to detail and insists on the highest level of quality.
9. Thrives in a fast-paced environment. Ability to ramp up on new material extremely quickly.
10. Works well independently under pressure; and meets deadlines.
11. Develop working knowledge of company and it's direction/strategy.

WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Usual office working conditions.

PHYSICAL DEMANDS

• No physical exertion required.
• Travel within or outside of Florida.
• Light work: Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force as frequently as needed to move objects.

TERMS OF EMPLOYMENT
Salary and benefits shall be paid consistent with CSUSA salary and benefit policy. Length of the work year and hours of employment shall be those established by Charter Schools USA.

FLSA OVERTIME CATEGORY
Job is exempt and not subject to overtime provisions of the Fair Labor Standards Act.

EVALUATION
Performance will be evaluated in accordance with Charter Schools USA's policy.

DECLARATION
The Human Resource Department retains the sole right and discretion to make changes to this job description. Any employee making changes unauthorized by the CEO or the Human Resources Department will be subject to disciplinary action up to and including termination.

JOB REQUIREMENTS:

• Bachelor's degree from an accredited institution or equivalent experience. Major in mathematics, statistics, business, computer science, and/or management information systems preferred
• Master's degree preferred.
• 3+ years of work experience in a relevant position.
• Data Visualization software experience such as Tableau and Power BI is required
• Python scripting (knowledge) preferred
• Marketing data knowledge, mining such as Google and Meta/Facebook Analytics is preferred
• Experience in K-12 education industry preferred.
• Knowledge of statistics required.
• Advanced MS Word, PowerPoint, Visio, Excel and Access required.
• Experience with SQL Server, SPSS, STATA, R, GIS and/or similar tools required.
• Knowledge of data analysis tools and computer systems technology.
• Business intelligence analytics and advanced statistics preferred.
• Familiarity with education outcomes preferred.
• Understanding of national education policy issues.
• Passion for urban education reform and unwavering belief that all children can learn.
• Professional appearance and telephone manner is essential.
• Commitment to company values.
• Such alternatives to the above requirements as CSUSA may find appropriate and acceptable.