Description
About Discovery Management Group
Discovery Management Group is part of the Discovery Senior Living family of companies, a recognized industry leader for performance, innovation and lifestyle customization that today, ranks among the 2 largest U.S. senior living operators. Discovery Management Group specializes in managing and enhancing senior living communities across the United States. With a focus on innovation, operational excellence, and lifestyle personalization, Discovery Management Group plays a vital role in serving more than 6500 residents nationwide.
We offer rewarding career opportunities that include:
- Competitive wages
 - Access to wages before payday
 - Flexible scheduling options with full-time and part-time hours
 - Paid time off and Holidays (full-time)
 - Comprehensive benefit package including health, dental, vision, life and disability insurances (full-time)
 - 401(K) with employer matching
 - Paid training
 - Opportunities for advancement
 - Meals and uniforms
 - Employee Assistance Program
 
Our community is looking for a Concierge to join our team.
The Concierge is responsible for greeting guests, residents, and employees, managing both external and internal calls, taking and communicating messages and providing information of a general nature.
Responsibilities:
- Carries out telephone answering and reception duties as required.
 - Takes complete messages with pertinent information and communicates messages to the intended recipient.
 - Greets residents and visitors. Answers inquiries and gives directions.
 - Collates brochures for the marketing department.
 - Prepares meal tickets for team members and family members, tallies meal count sheets for the Dining staff.
 - Updates the Resident Phone List and Roster and Move-In and Move-Out Register daily; Guest and Sign-In Logs as necessary.
 - Manages appointments for residents and family members such as but not limited to hairdresser, transportation, etc.
 - Maintains and keeps desk and entry area neat and organized.
 - Organizes, distributes mail to residents, Executive Director and Department Coordinators.
 - Maintains resident forms for miscellaneous credits.
 - Maintains adherence to all company personnel policies and established operating policies and procedures.
 - Other duties as assigned.
 
Qualifications:
- High school diploma or general education degree (GED) preferred.
 - One to three years customer service experience and/or training; or equivalent combination of education and experience.
 
If having a direct impact on the lives of others is appealing to you, apply today and join our team!
EOE D/V
JOB CODE: 1006537Apply on company website