Technical Lead, AV & IT Solutions Job Listing at DePaul University in Chicago, IL (Job ID 1543)

Description

The Highlights: The Technical Lead, AV/ IT Solutions will provide technical leadership to support strategic decision making and project planning related to learning environment, event space, and specialized facilities technology and tier 2 end user support services within CDM. The position will direct and manage the following functional areas and their staff: AV Engineering and Design, Media Systems, Special Event AV Support, Classroom Operations and their associated Help Desk functions. In coordination with the Administration, develop and implement policies, procedures and best practices for classroom technology and end user support within the College of Computing and Digital Media. 
 

What You'll Do:

• Enhance quality of learning through technology in School of Cinematic Arts'  production and post-production settings, School of Computing's online learning (via Zoom Rooms), and School of Design's collaboration spaces including large format LED walls and complex AV control systems.
• In collaboration with the Director of Technology, create, review, update, and develop standards, policies and process improvements related to AV, classroom technology and media systems strategic planning within CDM. Create and update CDM AV, Media Systems, and Classroom Technology Roadmap and 5 year technology refresh plan. 
• Lead, plan, oversee, and manage all technology-enabled space-related projects from design and budgeting to construction and commissioning within CDM. Coordinate with adjacent functional areas including lecture capture, desktop engineering/helpdesk, and software development as needed. Serve as technical lead for projects in close partnership with integrators.
• Manage staff installing and maintaining hardware and related software for all audio/video systems and digital signage systems within the College of Computing and Digital Media. This also includes the Television and Broadcast Journalism theater and studio facilities of the College of Communication within the College of Computing and Digital Media. 
• Operate an effective tier 2 support operation supporting engineering issues identified by CDM's classroom technology operations (tier 1 support) team.
• Manage, support, and grow 3 full time technical staff positions (2) AV Technician, Media Systems Engineer
   

What You'll Need:

• Bachelor's required.  Master of Science preferred. Equivalent combination of relevant education and professional experience may be substituted as appropriate.
• At least 5 years of audio/video experience is required.
• Knowledge of current and emerging audio and video equipment required.
• Expert knowledge of technology relating to AV over IP and associated hardware.
• Strong understanding of networking fundamentals and network protocols and troubleshooting as related to AV.
• Proficiency with Dante, AES67, MADI, AVB, NDI, and related AV over IP protocols. Dante certification preferred. 
• Audio and video calibration experience desirable
• Generate and review CAD line diagrams & manifests or BOMs for internal projects and AV Integrators.
• Excellent problem solving skills required. Able to translate user requirements of simple to high complexity into efficient and
  effective technology solutions. Requires frequent and ongoing collaboration with business partners.
• Computer proficiencies in a Mac and Windows environment are required.
• Knowledge of NLEs and DAWs (Adobe Premiere & Pro Tools for example), media file formats, conversion tools and utilities required.
• Cinema projection experience and DCP workflow knowledge desirable.
• Manage, mentor, and grow new and existing staff members.
•  CTS, CTS-I or CTS-D highly desirable.
• CEA (Certified Audio Engineer) and CEV (Certified Video Engineer) certification via the Society of Broadcast Engineers highly desirable.
• Knowledge of Crestron Programming desirable.
• QSC Level 1 or higher certification required.
• QSC Programming knowledge highly desirable.
• Membership in technology standards bodies including AVIXA, IEEE, SMPTE preferred.
• Experience and familiarity with various AV manufacturer hardware and related software tools including Crestron, Shure, Extron, Epson, Vaddio, Barco, Panasonic, Brightsign, Blackmagic Design, Yamaha, Meyer Sound, etc. 

Perks:

• Working for a stable and well-known University that values diversity and inclusion.
• Top choice medical, dental, and vision benefits.
• Retirement plan matching contribution of 10%.
• Tuition waivers for employees and dependents.
• Generous paid time off, sick time, holidays, floating holidays, and more!
• Full-Time Benefits

For consideration, please include a resume and cover letter.

Diversity and Inclusion Statement:
Guided by an ethic of Vincentian personalism and professionalism, DePaul compassionately upholds the dignity of all members of its diverse, multi-faith, and inclusive community. We seek to hire collaborative, open-minded, and dedicated professionals who are committed to advancing our university mission to making education accessible to all, with special attention to including underserved and underrepresented communities. Successful candidates thrive in an environment where ideas and perspectives representing a wide variety of cultures, backgrounds and experiences are welcome and supported.

Required Background Check:

Employment at DePaul University is contingent on passing a background check. Only final candidates who are extended an offer of employment will undergo a background check.

Mandated Reporting of Child Abuse & Neglect:

Upon accepting an offer of employment with the university, you will also be required to sign an Acknowledgement of Mandated Reporter Status at the time of hire. A mandated reporter is required to make a report to the Illinois DCFS Hotline whenever there is reasonable cause to believe that a child known to them in their professional or official capacity may be abused or neglected. For more information, please visit the following pages:

Illinois Department of Children & Family Services (DCFS)  
Illinois Abused and Neglected Child Reporting Act  

DePaul University is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, religion, sex, sexual orientation, gender identity, national origin, age, marital status, physical or mental disability, protected veteran status, genetic information or any other legally protected status, in accordance with applicable federal, state and local EEO laws.

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