Analista de Field Services Pleno
Sistemas de informação, Ciências da Computação, e áreas similares de TI.
Conhecimentos em ITIL.
Faz o suporte do dia a dia ao usuário final. Tem conhecimentos na plataforma Microsoft (pacote office, Sistema Operacional Windows client), suporte à impressora. Envolvimento com processos e pessoas. Conhecer SLAs. Lida com as atividades da equipe de maneira ativa.
Technical SkillsSNoPrimary SkillProficiency Level *Rqrd./Dsrd.1Desktop Engineering - SCCMPL1Required
* Proficiency LegendsProficiency LevelGeneric ReferencePL1The associate has basic awareness and comprehension of the skill and is in the process of acquiring this skill through various channels.PL2The associate possesses working knowledge of the skill, and can actively and independently apply this skill in engagements and projects.PL3The associate has comprehensive, in-depth and specialized knowledge of the skill. She / he has extensively demonstrated successful application of the skill in engagements or projects.PL4The associate can function as a subject matter expert for this skill. The associate is capable of analyzing, evaluating and synthesizing solutions using the skill.
Employee Status : Full Time Employee
Shift : Day Job
Travel : No
Job Posting : Mar 25 2020
About CognizantCognizant (Nasdaq-100: CTSH) is one of the world's leading professional services companies, transforming clients' business, operating and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant is ranked 193 on the Fortune 500 and is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com or follow us @Cognizant.
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