IT System Administration - Senior/Specialist Job Listing at Clark College in Vancouver, WA (Job ID 4789161)

Description

Description

Clark College is currently accepting applications for a full-time, permanent classified Information Technology (IT) System Administration - Senior/Specialist position to join the IT Services (ITS) team. This position reports to the ITS Network and Telecommunication Manager. The work schedule is hybrid with three days on campus, two days remote. The hybrid schedule is subject to change based on the needs of the college. 

At Clark, we value equity, diversity, and inclusion. We are committed to growing, learning, and supporting our employees. 

JOB DUTIES AND RESPONSIBILITIES:

• Administer and maintain Microsoft 365 services, including Entra, Exchange Online, SharePoint Online, Teams, OneDrive, and other related applications.
• Administer and maintain Okta including setting up SSO Authentication with 3rd party apps and publishing applications within Okta.
• Administer and maintain email firewall, emergency notification system and Okta tenet.
• Monitor systems performance, troubleshoot issues, and implement solutions to ensure high availability and reliability.
• Manage user accounts, permissions, and access controls within the M365, Okta and other cloud environments.
• Implement and maintain security best practices, including data protection, compliance, and threat management for all SAS/Cloud offerings.
• Collaborate within IT and other departments to support business needs and projects.
• Provide technical support and training to end-users on relevant cloud applications and features.
• Assist application development staff in testing and deploying new applications.
• Perform research, planning, testing, and implementation activities related to technology initiatives.
• Stay updated with the latest updates and industry trends to continuously improve our cloud infrastructure.
• Document work in the department's incident tracking system and knowledge base.
• Develop, edit and review department technical standards and procedures as needed.
• Perform related duties as required.

POSITION REQUIREMENTS AND COMPETENCIES:

Candidates will be evaluated based on application materials, including the supplemental questions and personal interview(s), and will be required to demonstrate competencies in the following areas:

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• High level of knowledge with Microsoft 365 services and administration, including Exchange Online, SharePoint Online, Teams, and OneDrive.
• Experience with PowerShell scripting for automation and management tasks.
• Familiarity with security and compliance standards related to M365.
• Excellent problem-solving skills and the ability to work independently and as part of a team.
• Experience with backup and disaster recovery planning for cloud environments.

JOB READINESS/WORKING CONDITIONS:

• Ability to work well with people of all ages from academically, culturally, and socioeconomically diverse backgrounds.
• Ability to create and maintain detailed documentation of configurations, processes, and procedures.
• Strong analytical skills to assess and optimize system performance and security.
• Ability to provide excellent customer service that consistently meets or exceeds the needs of customers.
• Ability to effectively communicate with diverse individuals and groups to effectively communicate technical concepts to non-technical audiences and work collaboratively as a member of a team providing group leadership when needed.
• Knowledge of network protocols, firewalls, and VPNs.
• The initial appointment will include a 6-month probationary period and the employee will earn permanent status after successfully completing probation. 
• This position is represented by Washington Public Employees Association.
• Prior to a new hire, a background check including criminal record history will be conducted which includes a sexual misconduct background check as required under RCW 28B.112.080. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the position.

WHAT WE OFFER:

• A healthy work/life balance for our employees with the opportunity for flexible work schedules and remote work depending on position and college needs.  
• McClaskey Culinary Institute offers fast, fresh, and healthy dining options for students, faculty, staff, and the community. The space, located in Gaiser Hall, features three kiosks, a full-service retail bakery and barista bar, grab-and-go items, and a student-run restaurant.   
• Coffee Lounge in Hannah Hall and Clark Café in Joan Stout Hall.  
• Campus bookstore offers snacks, apparel, and specialty supplies.  
• On-campus early childhood education care program (pending registration and availability). 
• Gym and recreation facilities available for membership.  
• Clark promotes wellness with a variety of different workshops and events. 

Salary Range: $7,505 - $10,093/month | Step A-M (commensurate with qualifications and experience) | Range: 07IT | Code: 484SA

Successful candidates typically start at the beginning of the salary range and receive scheduled salary increment increases.

Clark College offers an exceptional benefits package that includes vacation/sick leave; medical, dental, life and long-term disability insurance; retirement; and tuition waiver.

APPLICATION DEADLINE:  

Required application materials must be completed and submitted online by 3 p.m., February 11, 2025.

REQUIRED ONLINE APPLICATION MATERIALS:

• Clark College online application 
• Current resume, with a minimum of three (3) references listed.
• Cover letter describing background and experience related to qualifications and responsibilities of the position.
• Responses to the supplemental questions included in the online application process.

Please apply online at www.clark.edu/jobs. 

To contact Clark College Human Resources, please call (360) 992-2105 or email recruitment@clark.edu. 

DISABILITY ACCOMMODATIONS

Upon request, accommodations are available to persons with disabilities for the application process. Contact Human Resources at (360) 992-2105 or by video phone at (360) 991-0901.

SECURITY

The security of all the members of the campus community is of vital concern to Clark College. Information regarding crime prevention advice, the authority of the Security/Safety Department, policies concerning reporting of any crimes which may occur on or near college property, and crime statistics for the most recent 3-year period may be requested from the Clark College Security/Safety Department, (360) 992-2133 or security.requests@clark.edu. The most recent Annual Security Report, written in compliance with the Clery Act, can be reviewed here: http://www.clark.edu/campus-life/student-support/security/report.php. 

ELIGIBILITY VERIFICATION

If you are hired, you will need proof of identity, and documentation of U.S. citizenship or legal authorization to work.

CORRECTIONS OR EXTENDED NOTICES 

Corrected or extended notices will be posted online and in the Human Resources Office.                                                             

Clark College's Office of Diversity, Equity, and Inclusion (ODEI) supports individuals with their academic, personal, and professional development, as well as provides training and educational resources for all members of the college community around diversity, inclusion, power, privilege, inequity, social equity, and social justice. The college offers further professional development for our employees through opportunities such as Employee Resource Groups, Social Justice Leadership Institute, Cross Institution Faculty of Color Mentorship program, Administrators of Color Leadership Program, and Faculty and Staff of Color Conference.

Clark College values diversity and is an Equal Opportunity Employer and Educator. Protected group members are strongly encouraged to apply.  Clark College provides equal opportunity in education and employment and does not discriminate on the basis of race, color, national origin, age, disability, genetic information, sex, sexual orientation, marital status, creed, religion, honorably discharged veteran or military status, citizenship, immigration status or use of a trained guide dog or service animal. Prohibited sex discrimination includes sexual harassment (unwelcome sexual conduct of various types). The college considers equal opportunity, affirmative action, and non-discrimination to be fundamental to the mission, vision and values of the college. All faculty and staff hired at Clark College are encouraged to embrace, continually support and enhance social equity on our campus and in our community. The college provides reasonable accommodations for qualified students, employees, and applicants with disabilities in accordance with the Americans with Disabilities Act and Federal Rehabilitation Act. The following person has been designated to handle inquiries regarding non-discrimination policies, Title II and Title IX, and Affirmative Action: Michelle Jenkins, Director of Labor and Compliance, 360-992-2317, MLJenkins@clark.edu, 1933 Fort Vancouver Way, Baird 142, Vancouver, Washington 98663. Clark College is a smoke-free/drug free environment.  This recruitment announcement does not reflect the entire job description and can be changed and or modified without notice.

Clark College Human Resources

January 21, 2025

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