Transit Peace Officer Job Listing at City of Edmonton in Edmonton, AB (Job ID 47236)

Description

Can you effectively blend compassion, confidence, and knowledge?

Are you ready to serve Edmonton's rich diversity?

Help maintain a safe, secure, welcoming and inclusive environment for passengers using public transit throughout the City of Edmonton. Transit Peace Officers respond to and resolve diverse situations that occur on a daily basis at various Edmonton Transit Service facilities and properties. In this role you will utilize your customer service skills, take the initiative to prevent situations, and ensure you are visible for the safety of your teammates, Edmonton Transit Services' (ETS) staff and the public. If you are looking for a role that will challenge you and provide ample training throughout your career, then apply today! 

With a focus on the City of Edmonton's Cultural Commitments of Safe, Helpful, Accountable, Integrated and Excellence, you will:

• Respond to security emergencies, incidents and general complaints that occur at any Edmonton Transit  facility or on Edmonton Transit property 
• Ensure Edmonton Transit  facilities are secure and patrons are safe by conducting routine preventative patrols on Edmonton Transit  property and reporting immediately any potential or actual risks or losses 
• Ensure customer service needs are met by providing transit information such as required fares or location stops, responding to injury reports within transit facilities, and assisting passengers who require any support in using the transit service 
• Cultivate and maintain respectful relationships with Edmonton's diverse individuals and communities and act as a positive ambassador for the City of Edmonton 
• Exercise discretionary law enforcement powers under federal and provincial legislation, and municipal bylaws 
• Work with a variety of security professionals, other Peace Officer groups and the Edmonton Police Service to improve safety as it relates to Edmonton Transit 
• Support Transit Operations with safe and efficient fare enforcement 
• Collect information and evidence to support court proceedings, insurance claims, and Security and Risk Management activities. Give testimony or evidence in court, as required 
• Prepare letters and reports, develop and implement special events, conduct media interviews and public presentations
• Perform other duties as required