Systems Processing Lead Job Listing at City of Edmonton in Edmonton, AB (Job ID 53151)

Description

Imagine yourself at the forefront of a major transformation. The City of Edmonton is looking for a Systems Processing Lead to reinvent how we manage our vast procurement and contracts.

This isn't just a job—it's a chance to be a true agent of change. You'll be instrumental in shaping the future of a ~$20 billion contract portfolio and ~$2 billion in annual spending. We need a visionary leader with a deep command of SAP Ariba and ECC to develop and implement bold, innovative solutions that enhance efficiency, strengthen data integrity, and ensure compliance across the board.

If you're passionate about leveraging technology to mitigate risks, empower teams, and drive strategic success on a massive scale, this is your opportunity. Ready to lead the charge and make a tangible impact on the city? We'd love to connect with you.

What will you do?

• Working in collaboration with the Manager, Systems Processing & Support Services for leadership duties of Systems Processing staff reporting to the position including but not limited to hiring, work assignments, delegation, and performance management/documentation
• Accountable to ensure the team is managing compliance with corporate policies and federal contract regulations while aligning to corporate strategic direction by monitoring the teams work, including but not limited to, issuing supplier performance surveys, spot checking completed document upload with compliance requirements, and reviewing tickets resolved
• Regularly meet as a team and individually to monitor staff's workload, engagement, and performance and implement corrective actions plans as necessary
• Provide leadership, development, coaching, performance evaluation, and feedback to staff while proactively communicating and escalating to the Manager, Systems Processing & Support Services where needed
• Lead the design and delivery of advanced training programs for staff on complex system functionalities, data analytics, and best practices in contract management and purchasing, ensuring a highly skilled and adaptive team
• Engage, assign, and provide recommendations in work/tasks/projects assigned to staff;
• Provide guidance and recommendations on a continuous basis in supporting and empowering staff towards completing the work, problem solving, while promoting collaboration, initiative, and flexibility
• Ensure the prudent and effective use of financial and human resources in the delivery of the section and team's work
• Ensure team's effectiveness through measurement against key performance indicators
• Uphold overall quality assurance/control for staff by integrating valuable lessons learned and lead continuous process re-engineering and automation initiatives for contract processing and purchasing, leveraging data insights to optimize workflows and reduce manual effort
• Accountable for the completeness and content of work completed by the team
• Proactively complete and participate in analysis and research of the broader market research, industry trends, patterns and recurrences to ensure the City is utilizing best practises
• Identify issues, opportunities, trends and gaps when sharing market leading practices with section and branch
• Other related responsibilities