Public Engagement Advisor Job Listing at City of Edmonton in Edmonton, AB (Job ID 53433)

Description

Are you passionate about fostering meaningful connections between the City and its residents?

The Community Services department, - a front-line partner with residents and communities committed to creating a safe, healthy and vibrant city - is seeking a skilled Public Engagement Advisor to join our Communications & Engagement team. This is an exciting opportunity to lead and support engagement activities that shape our city's future. As a Public Engagement Advisor, you will be a cornerstone in delivering on the commitments of the City's Public Engagement Policy (C593D). You will play a pivotal role in ensuring that the City engages with diverse communities and incorporates their input into City and Council's decision-making processes in an authentic, meaningful and inclusive way.

What will you do?

In this role, you will help shape how the City listens to, learns from and connects with residents and city building partners. The City of Edmonton is committed to the highest quality of meaningful public engagement. Using your breadth of knowledge about best practices in public engagement and relationship building, you will support project teams to build trust and foster meaningful public and interest holder participation. This will include supporting them to strategize for, design, plan, implement, analyse, report back on and evaluate public engagement processes. This position is perfect for someone who thrives in a fast-paced, complex environment and is committed to creating a safe, healthy, and vibrant city for all Edmontonians. Here are some of the key responsibilities:

• Strategic Advising

  • Work collaboratively with program areas to understand their engagement needs and priorities and create detailed public engagement processes 

     

  • Rooted in the Public Engagement Framework and Policy, provide strategic advice and guidance on public engagement best practices, tools and techniques to program areas, including decision-makers at various levels

     

  • Identify and understand complex issues and how they may impact public engagement activities, and work with program areas to identify, manage and mitigate engagement risks 

• Public Engagement Planning and Implementation

   

  • Approach challenges with a curious, collaborative and service-minded attitude

  • Use project management practices to ensure engagement activities are well planned and appropriately resourced, with clear and shared timelines

  • Create strategies for, plan and design in-person and digital public engagement activities

  • Oversee procurement and/or manage and evaluate engagement consultant teams, ensuring quality, consistency and contract compliance

  • Support program areas in the implementation of in-person and digital public engagement activities

  • Analyze engagement data and develop reports

  • Monitor, evaluate and report on participation in, and participant experience of, public engagement activities

  • Ensure public engagement data and findings are reported back to project/program teams, interest holders and Edmontonians 

• Continuous Improvement

   

  • Apply a continuous improvement lens to evaluate public engagement approaches, practices and activities to ensure they remain relevant and effective

  • Research and implement best and innovative practices and test new engagement techniques 

  • Adapt, and develop new processes and tools to support in-person and digital public engagement activities