Description
Are you a professional with a passion for policy and a knack for navigating complex regulations? The City of Edmonton is seeking a Licensing and Policy Advisor to join our team. In this important professional role with the City of Edmonton's Business Licensing team, you will be responsible for developing and supporting policies and programs of the City of Edmonton Business Licence Bylaw 20002.
This role plays a key part in ensuring the smooth application and interpretation of bylaws, providing crucial support to businesses and other stakeholders. You will be a problem-solver, a mentor, and a collaborator, contributing to the efficiency and effectiveness of our licensing processes. This position offers the opportunity to work on a variety of projects, from bylaw and policy development to stakeholder engagement, all while making a real impact on our city.
Take initiative, apply problem-solving skills and systems-thinking lenses, and use sound judgment to help businesses and other stakeholders to understand and navigate permitting and licensing regulations and processes.
What will you do?
- Provide escalation and issues management support to internal and external customers for complex or politically-sensitive permit and licence applications and inquiries;
- Consult with regulatory agencies on safety-sensitive business licence applications and renewals, managing important Service Level Agreements and relationships with those agencies
- Lead small to moderate policy and bylaw development projects.
- Collaborate on, and provide subject matter expertise for reports to Council.
- Provide advice and mentorship to the Business Licence Service Team
- Assist in the development and maintenance of bylaws and related policies and procedures
- Design, collect, and analyze primary and secondary research
- Support stakeholder engagement activities with a wide variety of internal and external stakeholders
edmonton.ca/businesslicences
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