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Company: City of Edmonton
Location: Edmonton, AB, Canada
Career Level: Associate
Industries: Government, Nonprofit, Education

Description

Are you an exceptional communications and engagement leader driven to deliver results and make a difference? The City of Edmonton is seeking a highly qualified professional to lead and inspire a high-performing communications and engagement team in the Community Services Department.

In this role, you will be a key player in shaping how the City listens to, learns from and connects with residents and our city building partners. You will manage and mentor a dedicated team of professionals, providing leadership and strategic oversight to the development and implementation of innovative communications and engagement strategies that build trust and foster meaningful public and interest holder participation. This position is perfect for someone with keen political acumen who thrives in a fast-paced, complex environment and is committed to creating a safe, healthy, and vibrant city for all Edmontonians.

The Lead Strategist, Communications & Engagement is responsible for leading a portfolio of  communications and engagement strategies within the Community Services Department. This role manages the overall design and delivery of integrated services, ensuring seamless collaboration across teams and projects. As a leader, you will provide strategic counsel, manage a team of 10-14 professionals, and translate high-level strategies into actionable plans. A key purpose of this position is to increase the profile and awareness of important City programs, build trust with Edmontonians and interest holders, and ensure effective public participation in decision-making. 

What will you do?

  • Lead the design and implementation of comprehensive integrated marketing, communications, public engagement, and external relations strategies
  • Provide direct supervision, coaching, and mentorship to a team of communications and engagement professionals
  • Serve as the conduit between the leadership team and frontline staff, balancing direction from leadership with feedback from staff
  • Lead the communications and engagement planning process, developing strategies that are aligned with corporate priorities and department goals
  • Perform quality management and oversight on deliverables to ensure they meet the City's standards and guides
  • Identify issues, opportunities, trends, and gaps, and provide strategic advice and proposed solutions to leadership
  • Contribute to the design and continuous improvement of section and unit-level processes and practices
  • Ensure the effective and prudent use of financial and human resources


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