General Supervisor, Transit Scheduling & Shift Design Job Listing at City of Edmonton in Edmonton, AB (Job ID 49617)

Description

At the City of Edmonton, City Operations, the long-term success of our business is developed by the actions of exceptional leaders who are personally accountable, that build respectful workplaces and capacity within their team, and those that create results for Edmontonians.

Reporting to the Director of Transit Service Development, the General Supervisor Of Transit Scheduling & Shift Design is accountable for producing accurate and efficient vehicle schedules and operator shifts for five major signup periods annually and developing analytical tools to support transit system improvements. 

The General Supervisor of Transit Scheduling & Shift Design supervises the activities of a team of eight (8) Schedulers/Shift Designers and one (1) Scheduling Assistant. 

With a focus on the City of Edmonton's Cultural Commitments to Safe, Helpful, Accountable, Integrated and Excellent, you will:

• Provide leadership, direction and support to the Scheduling & Shift Design team 
• Lead the team to design and produce operating schedules using HASTUS software for all transit routes provided by Edmonton Transit based on service plans for five major sign-ups per year 
• Identify and prioritize improvements to transit service using evidence-based research (grounded in-transit data analytics), with a focus on improving the reliability of the network and maintaining quality service for customers 
• Ensure efficient and accurate shift design, running board preparation, route map development and operator shift sign-up support 
• Develop schedules and shifts that ensure cost-effectiveness for transit operations
• Collaborate with the Manager of Planning to manage the most efficient and effective deployment of Edmonton Transit Service resources, including fleet utilization and operator time 
• Develop the capacity and manage the performance of the Scheduling & Shift Design team through competency-based recruitment, professional development activities, performance evaluation, mentoring and coaching 
• Lead and create a positive work environment providing recognition and support while promoting health, safety and wellness in the workplace 
• Contribute to the Transit Service Development leadership team by supporting business planning, work process improvements and effective communication 
• Share information and gather feedback through internal committees and relationships and work collaboratively to develop solutions
• Stay abreast of industry best practice and technology capability