Description
The Data/Operations Analyst position supports research, analytics and evidence-based decision-making for the Community Standards and Neighbourhoods Branch. Some examples of how your work will impact Edmontonians are: evaluating enforcement programs, analyzing data to inform the effective deployment of City enforcement officers, and supporting regular operational reporting.
The Branch works directly with Edmontonians and businesses to promote clean, safe, connected and livable urban spaces.
What will you do?
- Provide direct analytical support to the Community Standards and Neighbourhoods Branch
- Develop, collect, analyze, evaluate and disseminate complex data, performance measures, and key performance indicators
- Develop effective reports to assist senior and operational leadership in the deployment of resources and service improvements
- Highlight insights from data analysis and report them in a way that is accessible
- Develop effective data collection and report mechanisms, including trend analysis, chronic offender identification, heat mapping, causation analysis, risk terrain modelling, dashboards, surveys, etc.
- Collaborate to identify and develop process and procedure improvements, conduct gap analysis and provide recommendations
- Develop project evaluation tools and strategies
- Conduct research and environmental scans to identify opportunities and trends
- Assist in the preparation and drafting of reports, presentations, and other written materials
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