Claims Adjustor I Job Listing at City of Edmonton in Edmonton, AB (Job ID 50637)

Description

As a member of the Insurance & Claims Management team, you will play an integral role in supporting the operations of the section and multiple stakeholders across the City by handling claims, identifying and mitigating corporate risk. 

With a focus on the City of Edmonton's Cultural Commitments to Safe, Helpful, Accountable, Integrated and Excellent, you will:

• Adjust claims. Plan and implement timely methods of investigating claims and accidents which involve the City and engage experts as required
• Interview appropriate parties, secure oral and written statements, investigate the root cause of loss and present assessments of corporate liability and recovery avenues
• Mediate claims disputes and obtain accurate estimates on the value of damaged property
• Respond to and interact with claimants in a proactive and timely manner
• Provide oversight of property damage appraisal services and scope assessment
• Examine records, establish appropriate quantum, negotiate settlements with claimants or their legal representatives and obtain releases from the concerned parties
• Gather reports and collaborate with claim assistants as required
• Propose claim settlement proposals and large loss reporting for approval to those with delegated authority pursuant to the City Administration Bylaw
• Maintain accurate and complete files in contemplation of litigation and support the litigation process
• Collaborate with risk analysts for coverage determination and risk identification in order to support risk control practices
• Manage relationships within a diverse line of business and complex environment
• Work effectively with internal & external stakeholders. Support and contribute to department quality assurance program
• Embrace change and advocate for innovative process improvements and lean efficiencies