Application & Infrastructure Analyst I - Information Auditor II, RMS Support Unit Job Listing at City of Edmonton in Edmonton, AB (Job ID 52236)

Description

**This posting is for one (1) full-time permanent and one (1) full-time temporary positions ending on or before Dec 31, 2025**

The Edmonton Police Service requires two (2) Information Auditor II to fulfil a critical role in the Records Management System (RMS) Support Unit. This position is primarily responsible for ensuring the integrity of records contained within the RMS, managing confidential records, and identifying and correcting information anomalies. The successful candidate must be self-motivated, well organised, highly analytical, and possess excellent interpersonal skills. The responsibilities of this position include: 

• Provide support for all levels of EPS users who require assistance entering, querying, or managing data within the RMS.
• Administer access to confidential files by managing the Access Control List (ACL) within the RMS.
• Address information errors in the RMS by investigating, analyzing, and correcting issues.
• Work with Business Analysts and Developers to perform User Acceptance Testing for changes made to the RMS.
• Consult with and advise IT professionals in the creation of data correction routines.
• Lead in-person training sessions to users and peers on various EPS systems and processes.
• Identify and document data quality issues.
• Develop, maintain, and present training materials on the various RMS related applications.
• Act as subject matter expert (SME) regarding the RMS and related applications.
• On a rotational basis, provide 24/7 support for critical issues.