Administrative Support Clerk Job Listing at City of Edmonton in Edmonton, AB (Job ID 52931)

Description

Join our dynamic Waste Services Branch as a key Administrative Support Clerk!

You'll play a vital role in ensuring our operations run smoothly by accurately managing payroll information, facilitating the essential Notification Order process, and providing crucial administrative support that underpins our daily business functions. Your precision in data entry, timely order completion, and commitment to accurate employee compensation will be the cornerstones of your success in this impactful position.

What will you do?

• Assist with oversight of cart inventory and maintenance
• Monitor cart inventory, assist with monthly inventory checks, and approve/decline cart warranty claims
• Provide reports and statistics related to cart inventory and maintenance when needed
• Assist with special cart programs by updating the database, speaking with customers, coordinating cart delivery or removal, billing updates, budget tracking, reporting, and responding to Council inquiries
• Assist with ongoing cart maintenance orders and inventory management 
• Facilitate issues and resolution processes with customers and escalate concerns to the Supervisor when necessary
• Review and research daily reports using Vision, CIS, and various other documents while collaborating with the Billing team and Cart Workers to ensure corrections are made
• Contacting residents to confirm work orders and send mailouts to residents regarding programs
• Evaluating requests for cart sharing and service changes, creating work orders, or updating Vision to complete these requests
• Verifying asset inventory
• Provide administrative and reception support to the ongoing operations of the business area, including support for Branch and Department staff and general public inquiries via email, phone or in-person
• Schedule and organize meetings - prepare the boardroom, take minutes, and create agendas
• Ensure document management, retention, disposition and distribution, adhering to FOIP requirements
• Performing other related duties as assigned