EMERGENCY COMMUNICATIONS ASSISTANT SHIFT SUPERVISOR Job Listing at City of Baton Rouge in Baton Rouge, LA (Job ID 2500047-1)

Description

Job Announcement City of Baton Rouge/Parish of EBR

Job Title: EMERGENCY COMMUNICATIONS ASSISTANT SHIFT SUPERVISOR
Type of Vacancy: Promotional
Job Opening No.: 2500047-1
Job Code: 1944
Work Location: EMS-OPERATIONS
Starting Salary: $18.8256 Hourly / $41,115 Annually
Pay Grade: 1211
Application Dates: 01/10/2025 - 01/16/2025
Application Times: Friday 12 Noon - Thursday

NOTE:
Applicants using education to qualify for any job MUST attach a copy of their degree or transcript to their application at the time of applying. Applicants applying for any position that requires an official certification MUST attach a copy of that certification at the time of applying. Applicants MAY use experience as a substitution only if the minimum requirements indicates such. Failure to provide documentation of education, licenses, certifications, and courses may result in your application being REJECTED or a lower application score.

GENERAL DESCRIPTION
Under the direction of the Emergency Communications Shift Supervisor, performs responsible work in the operation of all telecommunications equipment in the 9-1-1 Emergency Communications Center. Incumbent is responsible for evaluation of new employee performance and to make recommendations for remediation or discipline. Work involves the operation of a Computer Aided Dispatch System and how to render aid on the telephone in emergency situations. Work also involves responsibility for evaluating individual and shift performance through quality assurance techniques and maintaining records of all performance standards of employees assigned to the shift. Employee exercises independent judgment in accordance with established departmental rules and regulations. Work is reviewed through reports, conferences, and job results obtained. Performs duties of the Emergency Communications Shift Supervisor in their absence. Performs other work as requested.

MINIMUM REQUIREMENTS


EDUCATION AND EXPERIENCE
High school diploma, GED, HiSET, or equivalent certificate of competency, and two years of experience in the operation of a Computer Aided Dispatch system in a 9-1-1 center.

SUBSTITUTIONS
Any equivalent combination of education and experience.

CERTIFICATIONS/LICENSES/REGISTRATIONS
(Unless otherwise specified below, must possess at the time of appointment and must be maintained current throughout employment in this classification.) Must be National Registry of Emergency Medical Technicians (EMT) Basic certified and certified by Louisiana Department of Health and Hospitals, Office of Public Health, Bureau of Emergency Medical Services as an Emergency Medical Technician-Basic or must possess and maintain a valid license to practice practical or registered nursing in the State of Louisiana.

OTHER JOB ASPECTS
None.

SELECTIVE CERTIFICATION
EMS Promotional Only.

EXAMINATION
Score derived from application grading.

APPLICATION NOTE
In your employment application, please include detailed information such as software and equipment used, documents produced, fiscal or legal duties performed, types of customer service provided, decisions made, guidelines followed, supervisory duties, etc. Failure to provide a detailed description of job duties may result in your application being rejected or a lower application score. Note: For the complete job specification, please visit www.brla.gov/hr. Career Assessment: Explore career options and take a free career assessment at www.brla.gov/careerguide.