Description
Description
Summary:
Responsible for one or more lab sections (histology, microbiology, phlebotomy, etc.). Establishes goals, and schedules and coordinates laboratory administration, including purchasing and maintenance of laboratory equipment and supplies. Ensures that all activities are in compliance with organization goals and applicable regulations.
CHRISTUS Santa Rosa Hospital - Medical Center (CSRH-MC), located in the South Texas Medical Center, provides a high-level of care through compassionate hands, experience physicians, and advanced technology, including the da Vinci Surgical Robot System and the Mako™ Robotic-Arm Assisted System. Services at the 178- bed facility include Acute Care of the Elderly Unit, cardiology, diabetes care, emergency care, general surgery, kidney transplantation at the CHRISTUS Transplant Institute, orthopedics, outpatient rehabilitation and aquatic therapy, Senior Behavioral Health Center, urology, and the Wound Care and Hyperbaric Center.
Responsibilities:
• Responsible for all departmental and staff customer service initiatives
• This position will be key in improving and maintaining associate morale and retention rates; decreasing turnover
• Personnel – Responsible for the management (oversight) of all departmental associates
• Performs decision-making processes regarding the hiring, disciplinary action, terminating of departmental associates
• Will be responsible for overseeing associate evaluations; assuring that time and attendance is completed accurately; assisting with associate staffing/scheduling and PTO requests; will help oversee education, to ensure that all associate education is in compliance with best practice standards; will conduct timely associate communication to ensure associates are well educated
• Capital and Operating Expense – Will work in collaboration with Administration and Finance to prepare annual capital and operational budgets
• Will be responsible for maintaining expenses and revenue within the established fiscal year budget for all departments under directorship
• Reviews rates and procedure codes, supervises the processing, billing and review of laboratory testing
• Performance Improvement and Quality Management – Responsible for monitoring and/or overseeing that all QC programs; including proficiency testing, review and correction of deficiencies; responsible for continuous performance improvement; maintains total quality of service at acceptable levels
• Responsible for management and operations within the Laboratory Service Line in collaboration with the Laboratory Medical Director and System Director of Laboratory Services
• Assure compliance with appropriate accrediting agencies such as that CAP, AABB, CLIA, JCAHO, OSHA, etc
• Maintains accurate statistics either manually or in the LIS to show productivity, performance indicators, quality management, etc
• Ensures that all equipment within the Laboratory is functioning properly and ensures that all personnel is educated on proper techniques of operation; verifies that all major equipment repairs have been accomplished; in collaboration with Administration, initiates equipment service contracts
• Directly responsible for operational policy and procedure development for all related departments under directorship
• Provides technical expertise regarding problem solving for all related departments under directorship
• Performs waived, moderate, and high complexity testing, when needed for all related departments under directorship
• Serve as a laboratory representative on designated hospital committees as required i.e.: Infection Control, Blood Utilization Committee, Quality Management, Safety Committee, etc
Requirements:
- Bachelor's Degree or higher in clinical laboratory science or medical laboratory technology from an accredited institution or equivalent laboratory training and experience meeting the requirements defined in the CLIA regulation 42CFR493.1489 required
- Minimum of 3-5 years Clinical Laboratory Experience in moderate/high complexity testing for the specific section/area of responsibility preferred
- Minimum 2 year of Supervisory experience required
- Must possess Certification for MLS, MLT, MT from ASCP, AMT, AAB, or HEW/HHS.
- If certification with an expiration date is held, the certification must be maintained and kept current.
Work Schedule:
8AM - 5PM Monday-Friday
Work Type:
Full Time
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