Junior Network Engineer- NC/SC Job Listing at Charter Schools USA in Raleigh, NC (Job ID 18173)

Description

JOB PURPOSE:
The junior network engineer is responsible for supporting and maintaining network
infrastructure. This position aims to ensure the integrity of high availability network infrastructure to provide maximum performance for all endpoints. This position will be responsible for configuring, monitoring, performing system installations, and documenting network equipment standards, designs and processes.    
ESSENTIAL DUTIES AND RESPONSIBILITIES

• Troubleshoots network architecture and provide network support.
• Analyzes and resolves network hardware, software, and communications problems using diagnostic software and technical troubleshooting processes.
• Monitors the hardware to ensure it is properly maintained.
• Consults with users and program management conducting information assessments to determine user needs and define network solutions to meet user requirements.
• Conducts research and development in network systems and related technologies, including hardware, software, and communications devices.
• Conducts on-going network system audits to evaluate the system's hardware,
  software, and communications components' utility and efficiency and the
  effectiveness in meeting management information needs.
• Provides analysis of all problems and user-generated issues to spot trends and facilitate system-wide solutions.
• Facilitates and documents guidelines to perform the functions of the job.
• Opens up problem reporting tickets and accurately uses all problem tracking
  software systems.
• Provides management with critical decision-making information by analyzing data, forecasting, and developing systems or processes to monitor data and trends.
•  Participates successfully in the training programs offered to increase the individual's skill and proficiency related to the assignments.
• Reviews current developments, literature, and technical sources of information related to job responsibility.
• Ensures adherence to reasonable safety procedures.
• Follows federal and state laws, as well as company policies.

1. Demonstrates enthusiasm and commitment toward the job and the company's mission; supports company's goals and strategic priorities.
2. Works and interacts with staff and relates to individuals at all levels of the
   organization; relates to individuals at all levels. As unique situations present
   themselves, the incumbent must be sensitive to corporate needs, employee
   goodwill, and the public image.
3. Demonstrates ability to lead people and get results through others.
4. Establishes excellent interpersonal skills between all constituents: being courteous, professional, and helpful; demonstrates a high level of interpersonal skills to handle sensitive and confidential situations. Position continually requires demonstrated poise, tact, and diplomacy.
5. Demonstrates excellent oral (including presentations), written, interpersonal (active listening), skills and ability in negotiating and influencing; excellent phone etiquette.
6.  Thinks ahead and plans over a 3-5 year time span.
7. Able to organize and manage multiple priorities.
8. Able to consistently be at work, arrive on time, follow instructions, respond to management direction, and solicit feedback to improve performance.
9. Analyses problems and provides resolution at both a strategic and functional level.
10. Looks for ways to improve and promote quality and demonstrates accuracy and thoroughness. Strives to research, evaluate and implement best practices.
11. A strong track record for analyzing complex problems/issues, identifying patterns, and recommending creative solutions.
12. Proactive and takes the initiative.
13. Thinks creatively.
14. Drives projects to completion.
15. Insists on the highest level of quality.
    

• Light physical exertion is required to lift networking equipment to 40 lbs.
• Required to stand and walk for long periods.
  

• Ability to travel by air and car up to 60%.
• Ability to be in FLL when not traveling to support clients.
• 3-5 years of experience with networking technologies, emphasizing Cisco, HPE, and ExtremeNetworks brands.
• CCNA or demonstrated CCNA in progress required.
• Solid knowledge of LAN/WAN configurations with a strong emphasis on Cisco, HP, Aruba, ExtremeNetworks. Knowledge of layer 2/3 network protocols. Strong knowledge of firewalls and other network security devices (VPN, IPS, Vulnerability Scanners, etc.).
• Advanced systems scripting skills and experience with systems automation.
• Expert managing and administrating systems update and patching in an enterprise environment.
• Knowledge of enterprise and cloud telephony is needed.
• Strong organization and time management, problem-solving, troubleshooting, and communication skills are required.
• Able to work nights and weekends if required.
•  Commitment to company values.
• Such alternatives to the above requirements as the hiring company may find
  appropriate and acceptable

TERMS OF EMPLOYMENT

Salary and benefits shall be paid consistent with CSUSA salary and benefit policy. Length of the work year and hours of employment shall be those established by Charter Schools USA.

Job is exempt from the overtime provisions of the Fair Labor Standards Act.

EVALUATION

Performance will be evaluated in accordance with Charter Schools USA's policy.

DECLARATION

The Charter Schools USA Human Resources Department retains the sole right and discretion to make changes to this job description. Any employee making changes unauthorized by Human Resources Department will be subject to disciplinary action up to and including termination.